Reverse Logistics Specialist

Lancesoft; Santa Clara (CA); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental and Vision Insurance

401k Contributions

Critical Illness Insurance

Voluntary Permanent Life Insurance

Accident Insurance

Job summary

LanceSoft is seeking a Logistics Specialist I to support global shipping and distribution operations. The role focuses on coordinating domestic and international shipments, maintaining shipping records, and ensuring regulatory compliance to meet customer needs.

You will work with ERP systems, prepare documentation, and collaborate with internal teams to improve logistics efficiency while ensuring on-time deliveries.

Qualifications

• Associate's degree with 2 years related logistics experience or a Bachelor’s degree in SCM/Logistics/Business (no experience required).
• Experience coordinating shipments, transportation activities, or logistics operations.
• Experience using ERP or logistics management systems to process shipping transactions and maintain documentation.

Responsibilities

• Coordinate domestic and international shipments to support delivery commitments (logistics coordination).
• Schedule shipments with carriers and freight forwarders; monitor status and communicate updates.
• Prepare, review, and maintain shipping documentation in compliance with regulations.

Skills

Shipment coordination

Logistics documentation

ERP systems

Microsoft Excel

Analytical skills

Communication

Education

Associate's degree + 2 years logistics experience

Bachelor's degree in Supply Chain/Logistics/Business

High school diploma + 4 years logistics experience

Tools

SAP

Oracle

QAD

Job description

Shift

1st shift, Monday-Friday Duration: 06 Months Pay range: $30.00 - $40.00 Hourly Onsite Job

Job Description

How You Will Make an Impact: The Logistics Specialist I supports Supply Chain and Distribution operations by coordinating domestic and international shipments, managing logistics documentation, and ensuring the timely movement of products to meet customer and business requirements. This role contributes to operational excellence by supporting on-time deliveries, maintaining accurate shipping records, partnering with internal and external stakeholders, and ensuring compliance with applicable transportation, trade, quality, and regulatory requirements. The position takes ownership of assigned logistics processes while supporting continuous improvement initiatives that enhance customer service, operational efficiency, and supply chain performance. The responsibilities listed above are intended to describe the general nature and level of work performed and are not intended to be an exhaustive list of all responsibilities or duties required of the role.

Day In The Life

Shipment Coordination

• Coordinate domestic and international shipments to support customer delivery commitments.
• Schedule shipments with carriers, freight forwarders, and logistics service providers.
• Monitor shipment status and proactively communicate delivery updates to internal stakeholders.
• Coordinate shipments from multiple manufacturing and distribution locations.
• Manage drop shipments and support special customer shipping requirements.
• Resolve routine transportation and delivery issues while escalating complex issues as appropriate.

Logistics Compliance & Documentation

• Prepare, review, and maintain shipping, export, and transportation documentation in accordance with company procedures and applicable regulations.
• Support export documentation activities, including Automated Export System (AES) filings, commercial invoices, packing lists, and other required shipping documentation in partnership with the Global Trade Compliance team.
• Ensure shipping documentation is complete, accurate, and compliant with applicable import/export requirements.
• Maintain logistics records to support audit readiness and regulatory compliance.
• Escalate complex trade compliance questions to Global Trade Compliance or appropriate subject matter experts.

Logistics Operations & Systems

• Process shipping, transportation, and logistics transactions within ERP systems.
• Coordinate logistics activities to support manufacturing schedules and customer delivery requirements.
• Maintain accurate shipment records, transportation documentation, and logistics data.
• Support inventory, shipping, and order accuracy through effective coordination with warehouse and operations teams.
• Assist with resolving shipping discrepancies, transportation issues, and logistics inquiries.

Cross-functional Collaboration

• Partner with Manufacturing, Planning, Supply Chain, Customer Service, Quality, and Global Trade Compliance to coordinate logistics activities.
• Communicate shipment priorities, transportation issues, and delivery updates to internal and external stakeholders.
• Coordinate with carriers, freight forwarders, customs brokers, and third-party logistics providers to ensure timely shipment execution.
• Support cross-functional projects and initiatives that improve logistics performance and customer satisfaction.

Continuous Improvement

• Identify opportunities to improve logistics processes, shipment visibility, and documentation accuracy.
• Support implementation of continuous improvement initiatives that improve logistics efficiency and customer service.
• Participate in logistics-related audits and process reviews.
• Assist in developing standardized logistics procedures and documentation practices.
• Perform other duties as assigned to support business and operational objectives.

Education & Experience

Required:

• Associate's degree and 2 years of related experience in logistics, transportation, supply chain, shipping, distribution, manufacturing, or operations;OR Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field with no previous experience required;OR High school diploma or equivalent and 4 years of related experience in logistics, transportation, supply chain, shipping, distribution, manufacturing, or operations.
• Experience coordinating shipments, transportation activities, or logistics operations.
• Experience using ERP or logistics management systems to process shipping transactions and maintain logistics documentation.

Preferred:

• Experience in a GMP-regulated manufacturing, biotechnology, pharmaceutical, or life sciences environment.
• Experience supporting domestic and international shipping operations.
• Familiarity with export documentation, Trade Compliance, customs requirements, or import/export regulations.
• Experience using SAP, Oracle, QAD, or other ERP systems.
• Professional certifications in Supply Chain, Logistics, Trade Compliance, or Dangerous Goods transportation.

Knowledge, Skills, and Abilities

Required:

• Knowledge of domestic and international shipping processes and transportation operations.
• Basic understanding of import/export regulations, shipping documentation, and trade compliance requirements.
• Knowledge of logistics coordination, transportation planning, and supply chain processes.
• Proficiency using ERP or logistics management systems to process shipping transactions and maintain logistics records.
• Proficiency with Microsoft Office applications, particularly Microsoft Excel.
• Strong organizational skills with excellent attention to detail and documentation accuracy.
• Strong analytical and problem-solving skills with the ability to identify and resolve routine logistics issues.
• Effective written and verbal communication skills with the ability to collaborate across multiple functional teams.
• Strong customer service orientation and ability to build productive working relationships with internal and external stakeholders.
• Ability to prioritize multiple assignments while meeting deadlines in a fast-paced environment.
• Ability to analyze shipment information, maintain accurate records, and support audit and compliance requirements.
• Ability to work independently while exercising sound judgment and knowing when to escalated issues.

Preferred:

• Familiarity with GMP, GDP, or regulated manufacturing environments.
• Knowledge of temperature-controlled shipping and cold chain logistics.
• Familiarity with dangerous goods transportation regulations.
• Experience supporting continuous improvement initiatives.
• Experience working with freight forwarders, customs brokers, and third-party logistics providers.
• Knowledge of quality management systems and standard operating procedures.

Physical Requirements and Work Environment

• Primarily office-based with frequent computer work and regular interaction with logistics systems.
• Frequent sitting, keyboarding, and use of computer monitors for extended periods.
• Regular movement between office, warehouse, and manufacturing areas to coordinate logistics activities.
• Occasional standing, walking, bending, and light lifting of shipping materials or packages up to 25 pounds.
• Work performed in office, warehouse, and manufacturing environments with occasional exposure to varying temperatures in warehouse areas.
• Regular use of required personal protective equipment (PPE) when entering warehouse or manufacturing areas.
• Exposure to warehouse traffic, material handling equipment, and manufacturing activities while following established safety procedures.
• Ability to work overtime or adjusted schedules as required to support customer delivery commitments and business needs.

Employee Benefits

At LanceSoft, full time regular employees who work a minimum of 30 hours a week or more are entitled to the following benefits: Four options of medical Insurance Dental and Vision Insurance 401k Contributions Critical Illness Insurance Voluntary Permanent Life Insurance Accident Insurance Other Employee Perks

About LanceSoft

LanceSoft is rated as one of the largest staffing firms in the US by SIA. Our mission is to establish global cross-culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of our global network to connect businesses with the right people, and people with the right businesses without bias. We provide Global Workforce Solutions with a human touch.