Reverse Logistics Data Analytics Intern (Summer)

PACCAR Technical Center; Renton (WA); On-site; USD 34,000 - 41,000; Part time

Benefits offered by this job

401k with company match

Medical, dental, and vision plans

Flexible spending accounts (FSA) and H

Life and AD&D Insurance

Wellness programs and resources

Growth opportunities at a Fortune 500

Relocation assistance

Job summary

PACCAR Parts invites a Summer Internship in Reverse Logistics at its Renton, WA headquarters. You will work with industry professionals on initiatives spanning Warranty, EZTrac Core Returns, and Credits & Returns, gaining exposure to aftermarket operations, analytics, and customer service within a fast-paced supply chain environment.

Ideal candidates are college students (junior/senior) with strong communication, teamwork, and Excel/Power BI skills, eager to contribute to process improvements

Qualifications

• Currently enrolled in college, junior or senior standing preferred.
• Excellent written and verbal communication skills.
• Strong organizational and project management skills.
• Self-motivated and energetic personality.
• Team-oriented and adaptable to a fast-paced environment.

Responsibilities

• Analyze reverse logistics data to identify trends and efficiencies.
• Support Warranty, EZTrac Core Returns, and Credits & Returns teams with reporting and coordination.
• Develop dashboards, reports, and metrics to monitor performance.
• Review return transactions and warranty claims for improvements.
• Assist with process mapping and documenting current and future-state workflows.
• Collaborate with Customer Service, Product Support, Inventory, IT, and DCs.
• Support testing and implementation of process improvements and system enhancements.
• Research root causes and recommend corrective actions.

Skills

Supply Chain

Data Analytics

Operations

Logistics

Communication

Project Management

Power BI

Excel

Tools

Power BI

Excel

Tableau

Job description

PACCAR Parts invites a Summer Internship in Reverse Logistics at its Renton, WA headquarters. You will work with industry professionals on initiatives spanning Warranty, EZTrac Core Returns, and Credits & Returns, gaining exposure to aftermarket operations, analytics, and customer service within a fast-paced supply chain environment.

Ideal candidates are college students (junior/senior) with strong communication, teamwork, and Excel/Power BI skills, eager to contribute to process improvements