REVENUE PROCESSING SUPERVISOR - 04292025- 67415

State of Tennessee; Nashville (TN); Remote; USD 49,000; Full time

Job summary

An established industry player is seeking a dedicated individual to oversee clerical and professional staff in tax processing functions. This role involves managing workflow, ensuring policy adherence, and training personnel to maintain high standards of service. After a year of probation, the position offers the flexibility of remote work, making it an attractive opportunity for those looking to balance their professional and personal lives. If you possess strong managerial skills and a commitment to excellence, this is the perfect chance to make a significant impact in a vital department.

Qualifications

• Bachelor's degree in business administration or related fields required.
• Three years of experience in clerical accounting or data processing.

Responsibilities

• Supervising staff and ensuring adherence to policies.
• Managing administrative tasks and personnel actions.
• Overseeing document handling and problem resolution.

Skills

Active Learning

Listening

Training

Problem Solving

Time Management

Personnel Management

Education

Bachelor's Degree in Business Administration

Associate's Degree in Relevant Fields

Tools

Computers

Calculators

Scanners

Printers

Fax Machines

Copiers

Mail Extractors

Job description

Job Information

State of Tennessee Job Information

Opening Date/Time	04/29/2025 12:00AM Central Time
Closing Date/Time	05/05/2025 11:59PM Central Time
Salary (Monthly)	$4,017.00
Salary (Annually)	$48,204.00
Job Type	Full-Time
City, State Location	Nashville, TN
Department	Revenue

LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF REVENUE, PROCESSING DIVISION, DAVIDSON COUNTY

This position is designed to be remote after one year probation.

Qualifications

Education and Experience: Graduation from an accredited college or university with a bachelor's degree in business administration, business data processing, or related fields; and/or systems analysis, data processing, or related computer and information sciences, with at least three years of full-time work experience in clerical accounting, data entry, coding correction, or systems analysis.

Substitution of Experience for Education: Experience in clerical accounting, data processing, or systems analysis may substitute for the required education, up to four years.

OR

Education and Experience: Bachelor's degree with four years of relevant full-time work experience in clerical accounting, data processing, or systems analysis.

OR

Education and Experience: Associate's degree in relevant fields plus four years of full-time experience in clerical accounting, data processing, or systems analysis.

Two years as a Revenue Processing Quality Assurance Reviewer or Revenue Processing Technician 2 also qualifies.

Necessary Special Qualifications: None

Examination Method: Education and Experience, 100%, for Preferred Service positions.

Overview

Summary: Responsible for supervisory work of considerable difficulty, overseeing clerical, para-professional, or professional staff in tax processing functions within the Department of Revenue.

Responsibilities include:

• Supervising staff, training personnel, ensuring policy adherence.
• Organizing work, coordinating workflow, and setting priorities.
• Managing administrative tasks, personnel actions, and reporting.
• Overseeing document handling, problem resolution, and research.
• Maintaining equipment and overseeing process improvements.

Competencies (KSA's): Managerial Courage, Ethics and Values, Integrity and Trust, Decision Quality, Self-Development, Problem Solving, Directing Others, Priority Setting, Motivating Others.

Knowledge: Management procedures, clerical procedures, customer service principles.

Skills: Active learning, listening, training, problem-solving, time management, personnel management.

Abilities: Listening, verbal and written communication, quick mathematical calculation, physical flexibility, multitasking, peripheral vision.

Tools & Equipment: Computers, calculators, scanners, printers, fax, copier, encoders, phones, mail extractors.

TN Driver Standards: Valid driver’s license, clean driving record for past five years, with no major violations. Include license info in your application. Exceptions may apply.