Revenue Process Improvement Coordinator / Remote

Amerita, Inc; Englewood (CO); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive Pay

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Flexible Schedules

Tuition Reimbursement

Employee Discount Program

DailyPay

401k

Pet Insurance

Job summary

Amerita, Inc. is seeking a Revenue Process Improvement Coordinator to support revenue cycle performance by collaborating with clinical and operational teams. You will monitor adherence to standardized processes, help reduce denials, and participate in rolling out new procedures and job aids.

The role involves day-to-day operational support, training, and coaching to ensure timely documentation, authorization, and billing readiness across intake, nursing, pharmacy, and scheduling functions.

Qualifications

• 2+ years of experience in healthcare operations, revenue cycle, or clinical support.
• Exposure to authorizations, clinical documentation, or billing workflows preferred.
• Process Improvement, audit, or QA experience preferred.
• Strong attention to detail and ability to work cross-functionally.

Responsibilities

• Provides hands-on support to Intake, Nursing, Pharmacy, and Scheduling teams on revenue-related processes.
• Reinforces documentation, authorization, charge capture, and handoff requirements.
• Monitors adherence to revenue-critical workflows and reports findings to the Manager.
• Tracks process KPIs and maintains issue logs for payer, therapy, or operations.
• Owns root-cause analysis of denials and revenue leakage; supports rollout of new procedures.

Skills

Healthcare operations

Cross-functional collaboration

Attention to detail

Process improvement

Travel readiness

Education

Associate or Bachelor’s degree or equivalent experience

Job description

Overview

The Revenue Process Improvement Coordinator supports revenue cycle performance by working directly with operational teams to ensure execution of revenue‑critical workflows. This role provides day‑to‑day operational support, monitors compliance with standardized processes, and assists in implementing improvements that reduce denials, rework, and delayed billing.

Our Company

Amerita

Overview

The Revenue Process Improvement Coordinator supports revenue cycle performance by working directly with operational teams to ensure execution of revenue‑critical workflows. This role provides day‑to‑day operational support, monitors compliance with standardized processes, and assists in implementing improvements that reduce denials, rework, and delayed billing.

This position works in‑step with operations and serves as a tactical extension of Revenue Cycle Management functions.

Schedule:

Monday - Friday

8:30am - 5pm CST

We Offer:

• Competitive Pay
• Health, Dental, Vision & Life Insurance
• Company-Paid Short & Long-Term Disability
• Flexible Schedules & Paid Time Off
• Tuition Reimbursement
• Employee Discount Program & DailyPay
• 401k
• Pet Insurance

Responsibilities

• Provides hands‑on support to Intake, Nursing, Pharmacy, and Scheduling teams on revenue‑related processes
• Reinforces documentation, authorization, charge capture, and handoff requirements
• Serves as a day‑to‑day resource for revenue process questions
• Monitors adherence to revenue‑critical workflows
• Identifies execution gaps, delays, or recurring errors
• Communicates findings and trends to the Manager
• Tracks and reports process‑level KPIs related to documentation timeliness, authorization completeness, and billing readiness
• Maintains issue logs tied to payer, therapy, or operational step
• Delivers just‑in‑time coaching and workflow reinforcementSupports rollout of new procedures and job aids
• Assists with onboarding new operational staff on revenue‑critical behaviors
• Participates in process mapping and improvement initiatives
• Assists with pilot testing and implementation
• Gathers frontline feedback to refine workflows
• Identifies operational issues that pose revenue risk
• Assists in closing feedback loops after issues are resolved
• Owns root‑cause analysis of operationally driven denials and revenue leakage
• Partners with operational leaders to redesign processes that prevent repeat issues
• Ensures denial fixes are embedded upstream and sustained
• Supervisory Responsibility: No

Qualifications

• Associate or Bachelor’s degree or equivalent experience
• 2+ years of experience in healthcare operations, revenue cycle, or clinical support
• Specialty pharmacy, infusion, or home health experience preferred
• Exposure to authorizations, clinical documentation, or billing workflows preferred
• Process Improvement, audit, or QA experience preferred
• Strong attention to detail and follow‑through
• Ability to work cross‑functionally with frontline teams
• Percentage of Travel: 0-25%
• Driving Position: No

**To perform this role will require frequently sitting and typing on a keyboard with fingers, and occasionally standing, walking and climbing (stairs/ladders). The physical requirements will be the ability to push/pull and lift/carry 1-10 lbs**

About Our Line Of Business

Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit www.ameritaiv.com . Follow us on Facebook , LinkedIn , and X .

Salary Range

USD $55,000.00 - $70,000.00 / Year