Revenue Ops Leader: Sales Enablement & Service Growth

Moore Home Services; Santa Rosa (CA); On-site; USD 125,000 - 150,000; Full time

Benefits offered by this job

Annual performance-based bonus

Medical, dental, vision coverage

401(k) with company match

Generous vacation and holidays

Job summary

Moore Home Services in Santa Rosa, CA is seeking an experienced Operations Manager to drive sales processes across HVAC, plumbing, drains, and electrical divisions, improving revenue and leading field‑team performance. You will partner with department leaders to strengthen sales and customer retention while boosting workforce productivity and profitability.

The role emphasizes accountability, safety, collaboration, and continuous improvement, with a focus on coaching managers, supervising

Qualifications

• 7–10+ years of experience in operations management, sales leadership, or related leadership in field service/home services.

Responsibilities

• Own and improve sales processes across service departments from inquiry to completion.
• Drive revenue growth by monitoring KPIs and implementing scalable processes.
• Develop and deliver sales training, coaching, and performance management for managers and technicians.
• Partner with leadership to execute strategies supporting revenue growth and retention.
• Oversee day-to-day service operations for efficient workflow and customer excellence.
• Analyze revenue, gross profit, and service metrics to identify improvement opportunities.
• Manage scheduling, dispatch, and resource allocation to meet demand and maximize revenue.
• Collaborate with sales/marketing on lead management and growth initiatives.
• Establish goals, scorecards, and accountability across teams.
• Ensure compliance with safety, policies, and quality standards.

Skills

Sales leadership

Revenue growth

Sales process design

Operational leadership

Financial acumen

KPI management

Data analysis

Process improvement

Workforce scheduling

CRM/ERP proficiency

Job description

Moore Home Services in Santa Rosa, CA is seeking an experienced Operations Manager to drive sales processes across HVAC, plumbing, drains, and electrical divisions, improving revenue and leading field‑team performance. You will partner with department leaders to strengthen sales and customer retention while boosting workforce productivity and profitability.

The role emphasizes accountability, safety, collaboration, and continuous improvement, with a focus on coaching managers, supervising