Revenue Ops & CRM Architect - Remote, Part-Time

OpenTrain AI; Northern (KY); Hybrid; USD 62,000 - 124,000; Part time

Benefits offered by this job

Remote work

Flexible schedule

Impactful work

Job summary

OpenTrain AI is seeking Revenue Operations Specialists with expert SaaS experience for a complex systems alignment project. You will analyze revenue, policies, and CRM data, documenting inconsistencies and drafting precise guidance for ambiguous scenarios.

The role focuses on supporting SaaS revenue stacks, including billing, CPQ, and ticketing, with a remote, part-time engagement lasting 1 to 3 months. Compensation ranges from $45 to $90 per hour.

Qualifications

• 5 to 10 years of hands-on revenue operations and SaaS experience.
• Experience configuring CRM fields, workflows, validation rules, and permissions.
• Experience with at least two adjacent SaaS revenue tools (billing, CPQ, ticketing, etc.).
• Background in SaaS environments, esp fintech/healthtech/insurtech.
• Ability to manage changes cascading across interconnected systems.
• Strong written and verbal communication of trade-offs.
• Native or bilingual English proficiency.

Responsibilities

• Analyze CRM, billing, and ticketing data to find misalignment between operational logic and policies.
• Identify and document policy conflicts, outdated automations, duplicates, and permission mismatches.
• Draft precise operational prompts and recommendations for complex situations within the SaaS revenue stack.
• Evaluate data state, correct discrepancies, and ensure logical consistency across systems.
• Record rationale for changes and explain untouched areas.
• Use judgment when rules cascade across systems.
• Create thorough written documentation for stakeholders.

Skills

Revenue operations

CRM systems

Policy documentation

Written communication

English proficiency

Tools

Billing and subscription management

CPQ and quoting

Ticketing and support

Automation and integration platforms

Job description

OpenTrain AI is seeking Revenue Operations Specialists with expert SaaS experience for a complex systems alignment project. You will analyze revenue, policies, and CRM data, documenting inconsistencies and drafting precise guidance for ambiguous scenarios.

The role focuses on supporting SaaS revenue stacks, including billing, CPQ, and ticketing, with a remote, part-time engagement lasting 1 to 3 months. Compensation ranges from $45 to $90 per hour.