Revenue Operations Manager

NorthAB LLC; Seattle (WA); Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Coverage

Flexible Paid Time Off

401(k) + Match

Mental Health Support & Well-Being

Paid Maternity & Paternity Leave

Education Assistance

Lifestyle Spending Account

Job summary

PayTrace by North is seeking a Revenue Operations Manager to streamline the sales process, reduce friction, and boost productivity. You will own end-to-end tracking of the sales funnel, develop insights from data, and build dashboards and standardized reporting for forecasting, pipeline, and activity management.

The role requires a Bachelor’s degree and 5+ years in sales operations or sales management, experience with sales tools and CRM, advanced Excel, and strong analytical and communication

Qualifications

• Bachelor’s degree or equivalent experience.
• 5+ years of relevant sales operations and/or sales management experience.
• Experience identifying necessary sales process improvements and leading projects to drive change.
• Experience modeling potential compensation and quota structures.
• Experience researching and implementing new sales tools to aid the workflow of an inside sales force.
• Understanding of Enterprise Sales business models and Marketplace experience or usage based business models a plus.
• Exceptional analytical, quantitative skills and interpersonal skills, both written and verbal.
• Advanced Excel skills and CRM applications experience.
• Detailed oriented, highly organized, able to manage multiple tasks simultaneously.
• Resourceful and creative problem solver.
• Strong presentation skills.

Responsibilities

• Ensure the optimization and adoption of tools for various teams.
• Develop reporting and dashboards including forecasting, pipeline, and activity views.
• Analyze activities and metrics to identify opportunities and implement improvements.
• Provide insights to help prioritize leads and drive funnel improvements for new business and growth teams.
• Develop and refine processes with stakeholder feedback and align with leadership on quotas and commissions.
• Partner with leaders to build out support infrastructure.
• Define sales-related workflows and handoffs.
• Assess sales training needs and collaborate on curriculum development.

Skills

CRM systems

Advanced Excel

Analytical skills

Project leadership

Communication skills

Sales tools

Education

Bachelor’s degree or equivalent

Tools

CRM applications

Job description

Revenue Operations ManagerPayTrace - Remote

The Revenue Operations Manager will proactively identify friction in the sales process and find ways to reduce that friction to make the organization work more effectively and efficiently. The primary focus of the job is to increase sales productivity by simplifying processes, implementing sales automation tools and developing/evolving standardized reporting, including dashboards

This role owns the end-to-end process of tracking the sales process and conversion rates throughout the sales funnel and will develop insights from the data to make recommendations to improve sales performance.

What you'll do:

• Ensure the optimization and adoption of tools, both new and existing for various teams.
• Develop reporting and dashboards. Including standardized views for Forecasting, Pipeline management, and Activity management.
• Analyze activities and metrics to identify areas of opportunity for improvement and implement solutions for increased funnel conversion.
• Provide insights and analysis to help sales prioritize leads and accounts, and drive process improvement throughout the funnel for our new business and growth teams.
• Responsible for process development, adoption and refinement. This includes engaging with various stakeholders to get feedback to drive improvements and continuously challenge the status quo.
• Partner with other leaders to build out support infrastructure.
• Define sales related workflows and hand offs.
• Assess sales training needs and partner with Learning & Development on the development and administration of a curriculum.
• Partner with leadership for development of quotas and commission plans.
• Partner with leadership to continuously improve the sales process and drive sales productivity by adding valued features into our CRM and finding ways for sales to do their daily job in a more efficient manner.

What we need from you:

• Bachelor’s degree or equivalent experience.
• 5 years of relevant sales operations and/or sales management experience.
• Experience identifying necessary sales process improvements and leading projects to drive change
• Experience modeling potential compensation and quota structures
• Experience researching and implementing new sales tools to aid the workflow of an inside sales force.
• Understanding of Enterprise Sales business models and Marketplace experience or usage based business models a plus
• Exceptional analytical, quantitative skills and interpersonal skills, both written and verbal
• Advanced Excel skills and CRM applications experience.
• Detailed oriented, highly organized, able to manage multiple tasks simultaneously
• Resourceful and creative problem solver.
• Strong presentation skills.

How to stand out:

Experience in Payment or Financial Services industries.

Salary Range: $90,000- $130,000

Pay within this range varies by work location and on job-related knowledge, skills, and experience. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.

What we offer:

We offer a comprehensive benefits package that enables our teams to live a

life well lived,

both personally and professionally. Some of our perks include:

• Medical, Dental, & Vision Coverage
• Flexible Paid Time Off
• 401(k) + Match
• Mental Health Support & Well-Being Program
• Paid Maternity & Paternity Leave
• Education Assistance
• Company-funded Lifestyle Spending Account

Who we are:

PayTrace by North, your B2B payments experts, transforms financial and accounting processes to future-proof your business. With advanced payment automation solutions and a user-friendly API, they help B2B companies become more efficient, successful, and profitable. Processing more than $48 billion in payment transactions, PayTrace is committed to providing easy-to-use payment solutions and merchant services, with built-in PCI compliance and security, and 5-star service.

At North, we celebrate diversity and create an inclusive environment for everyone. We are an equal-opportunity employer.

To learn more about North and our family of companies, visit our website:

company/about/our-companies-brands