Revenue Operations Manager

Gilder Search Group; Northern (KY); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Remote work

Competitive compensation

Growth opportunities

Job summary

Summit Technologies, Inc. is seeking a Revenue Operations Manager for our client, a leading provider of parking enforcement and citation management software for municipalities.

The ideal candidate will oversee deal desk operations, CRM administration, forecasting, pricing, and RFP support, collaborating with Sales, Finance, Legal, Marketing, and Product. This is a Full-Time, Remote position within the United States, reporting to the Head of Growth.

Qualifications

• 7+ years of experience in Revenue Operations, Deal Desk, CRM Management, Forecasting/Pipeline Management, and RFP Management.
• Experience supporting sales to public-sector clients, particularly cities and municipalities.
• Strong CRM administration experience with Salesforce, HubSpot, or similar platforms.
• Proven forecasting and pipeline management experience.
• Experience with competitive RFPs, preferably in public-sector or government contracting.
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication and cross-functional collaboration skills.
• Ability to develop processes and systems while balancing hands-on execution with strategic planning.

Responsibilities

• Manage deal desk operations, pricing exceptions, contract structures, and quote-to-cash processes.
• Partner with Sales and Finance on pricing, discounting, margins, and deal economics.
• Own CRM administration, data integrity, dashboards, workflows, and pipeline hygiene.
• Manage forecasting and identify pipeline gaps, risks, and stalled opportunities.
• Support competitive RFP responses and coordinate inputs across internal teams.
• Track RFP outcomes and identify opportunities for process improvement.
• Partner with Finance on billing, revenue recognition, and renewal forecasting.
• Support renewals, expansion pipeline reporting, and revenue analytics.
• Provide leadership with accurate reporting on pipeline, bookings, renewals, and win rates.
• Improve revenue processes, systems, and automation as the organization grows.

Job description

Summit Technologies, Inc. is seeking a Revenue Operations Manager for our client, a leading provider of parking enforcement and citation management software for municipalities. The company helps cities modernize curbside compliance through digital permitting, citation management, payment processing, and revenue reconciliation.

The ideal candidate will be a detail-oriented Revenue Operations professional with experience in deal desk operations, CRM administration, forecasting, pipeline management, pricing, and RFP support. This role requires strong analytical and organizational skills, a builder’s mindset, and the ability to collaborate across Sales, Customer Success, Finance, Legal, Marketing, and Product.

The Revenue Operations Manager will oversee the operational backbone of the revenue organization, including CRM management, deal desk, forecasting, pipeline reporting, pricing, and revenue processes. This is a Full-Time, Remote position within the United States, reporting to the Head of Growth.

Responsibilities

• Manage deal desk operations, pricing exceptions, contract structures, and quote-to-cash processes.
• Partner with Sales and Finance on pricing, discounting, margins, and deal economics.
• Own CRM administration, data integrity, dashboards, workflows, and pipeline hygiene.
• Manage forecasting and identify pipeline gaps, risks, and stalled opportunities.
• Support competitive RFP responses and coordinate inputs across internal teams.
• Track RFP outcomes and identify opportunities for process improvement.
• Partner with Finance on billing, revenue recognition, and renewal forecasting.
• Support renewals, expansion pipeline reporting, and revenue analytics.
• Provide leadership with accurate reporting on pipeline, bookings, renewals, and win rates.
• Improve revenue processes, systems, and automation as the organization grows.

Required Skills

• 7+ years of experience in Revenue Operations, Deal Desk, CRM Management, Forecasting/Pipeline Management, and RFP Management.
• Experience supporting sales to public-sector clients, particularly cities and municipalities.
• Strong CRM administration experience with Salesforce, HubSpot, or similar platforms.
• Proven experience managing forecasting and pipeline processes.
• Experience with competitive RFPs, preferably in public-sector or government contracting.
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication and cross-functional collaboration skills.
• Ability to develop processes and systems while balancing hands-on execution with strategic planning.

Strongly Desired

• Experience in parking technology, urban mobility, smart city, or municipal technology.
• Experience with multi-country or multi-currency deal and commission structures.
• Familiarity with government contract vehicles, cooperative purchasing agreements, or public-sector procurement platforms.

Reasons You’ll Love Working for our client

• Competitive Compensation: Base salary commensurate with experience.
• Innovative Environment: Work at the intersection of technology and urban infrastructure.
• Professional Growth: Opportunities to grow with an expanding company.
• Remote Work: Full-Time remote position within the United States.

Additional Team Info

Our client provides parking enforcement and citation management technology to cities, transportation authorities, and enforcement agencies nationwide. Its Kurbis and eTIMS platforms help municipalities modernize curbside compliance and streamline permitting, citations, payments, and revenue reconciliation.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability or veteran status.