Revenue Operations Manager

Zipline-Logistics-LLC-; Columbus (OH); On-site; USD 90,000 - 130,000; Full time

Job summary

Zipline-Logistics-LLC- in Columbus, OH seeks a Revenue Operations Manager to optimize the revenue engine across Sales, Marketing and Customer Success. You will own CRM administration, marketing automation, dashboards, data governance, and cross-functional collaboration to drive pipeline and revenue growth.

The ideal candidate has 5–7 years in Revenue Operations with hands-on experience in CRM systems, marketing automation, and revenue technology, plus a mind for process improvement and analytics.

Qualifications

• Bachelor's degree in Business, Marketing, Finance, IS, or related field.
• 5–7 years of Revenue Operations, Sales Operations, or GTM Operations experience.
• Experience administering Salesforce, HubSpot, or a comparable CRM.
• Experience with marketing automation platforms such as Marketo, HubSpot, or Pardot.
• Strong analytical skills with advanced Excel and BI tools.
• Experience with AI automation tools is a plus.
• Strong project management and cross-functional communication skills.

Responsibilities

• Own and optimize the end-to-end revenue process from lead gen through retention.
• Manage and own CRM (HubSpot), ensuring data integrity and automation.
• Administer and optimize marketing automation and attribution.
• Build dashboards and KPIs to measure pipeline health and revenue performance.
• Partner with Sales, Marketing, Finance, and Customer Success to improve efficiency.
• Identify automation opportunities and implement AI tools to reduce manual work.
• Maintain revenue tech stack (Zoominfo/LinkedIn Navigator) and evaluate new tools.
• Develop executive reporting and provide insights on pipeline and revenue trends.
• Document and standardize sales and marketing processes.
• Support annual planning and forecasting.

Skills

Revenue Operations

Sales Operations

GTM Operations

Salesforce

HubSpot

Marketing automation

Marketo

Pardot

Excel

BI tools

AI automation tools

Project management

Cross-functional communication

Education

Bachelor's degree in Business, Marketing, Finance, Information Systems, or related field

Tools

Salesforce

HubSpot

CRM administration

Marketing automation platforms

Job description

Description

The Revenue Operations Manager is responsible for optimizing the revenue engine across Sales, Marketing, and Customer Success. This role drives process improvement, technology adoption, data quality, reporting, and performance analytics to improve pipeline generation, conversion, and revenue growth. The ideal candidate has 5–7 years of Revenue Operations experience with hands-on expertise in CRM administration, marketing automation, and revenue technology.

Key Responsibilities

• Own and optimize the end-to-end revenue process from lead generation through customer retention.
• Manage and own CRM (HubSpot), ensuring data integrity, workflow automation, and user adoption.
• Administer and optimize marketing automation platforms, lead scoring, routing prospects, and campaign attribution.
• Build dashboards and KPIs to measure pipeline health, conversion rates, forecast accuracy, and revenue performance.
• Partner with Sales, Marketing, Finance, and Customer Success to improve operational efficiency.
• Identify automation opportunities and implement technology solutions that eliminate manual work (e.g., AI solutions or bots).
• Maintain the revenue technology stack (Zoominfo and LinkedIn Sales Navigator) and evaluate new tools that improve productivity.
• Develop executive reporting and provide insights to leadership on pipeline and revenue trends.
• Document and standardize sales and marketing processes.
• Support annual planning and forecasting.

Requirements

Qualifications

• Bachelor's degree in Business, Marketing, Finance, Information Systems, or related field.
• 5–7 years of Revenue Operations, Sales Operations, or GTM Operations experience.
• Experience administering Salesforce, HubSpot, or a comparable CRM. HubSpot knowledge is a plus.
• Experience with marketing automation platforms such as Marketo, HubSpot, or Pardot.
• Strong analytical skills with advanced Excel and business intelligence tools.
• Experience with AI automation tools is a plus.
• Strong project management and cross-functional communication skills.