Revenue Operations Architect — GTM Systems Builder

Level AI; United States; On-site; USD 180,000 - 260,000; Full time

Job summary

Level AI Remote (US) seeks a hands-on RevOps leader to design and ship the core GTM systems in Salesforce, Gong, and Claude. You’ll own forecasts, deal desks, and quota routing, moving from blank canvas to production-ready workflows.

You’ll build with AI-in-the-loop tooling, own end-to-end GTM projects, and collaborate across sales, marketing, and product. A builder mindset and practical execution are essential.

Qualifications

• 6+ years in RevOps, GTM engineering, or sales strategy at high-growth B2B SaaS/AI.
• Hands-on builder who has built forecasts, routing logic, dashboards, or GTM automations.
• Deep, working fluency in Salesforce and Gong; strong analytical and systems-design instincts.
• Bias toward shipping: scope, deliver, and close the loop rather than leaving projects at 80%.

Responsibilities

• Design and ship core GTM systems in Salesforce, Gong, and Claude.
• Own forecasts, deal desks, pricing guardrails, and quota routing models.
• Build signal intelligence: product usage, intent data, and AI agents for daily pipeline briefing.
• Lead cross-functional GTM projects end to end with clear ownership and definition of done.

Skills

Hands-on builder

Salesforce fluency

Gong fluency

RevOps / GTM engineering

Tools

Salesforce

Gong

Claude

Job description

Level AI Remote (US) Reports to the CRO

About Level AI

Level AI is building the LLM-native platform for customer experience. We process 100% of contact center interactions in real time to power automated QA, real-time agent assist, Voice of the Customer, and voice/chat AI agents used by companies like affirm, penske, carta, and opentable. We're Series C, scaling fast, and rebuilding our GTM engine to match the ambition of the product.

About the Role

This is a builder role and a manager role. You'll spend your days in Salesforce, in Gong, and in Claude designing systems and shipping them, not only running a team or maintaining a process someone else defined. Most of the infrastructure doesn't exist yet. You'll design it, build it, own it, and prove it works before anyone else has to adopt it.

If you're energized by a blank canvas and shipping real systems and you've built one, ideally with AI in the loop we want to talk. If you've only maintained a machine someone else built, this isn't the fit.

What You'll Build

The forecast and deal engine

• A simplified, high-accuracy forecast off two sources only Gong + Salesforce on a MEDDICC-based commit/best-case structure with a +/-5% accuracy target and a weekly CRO cadence.

• The deal desk: pricing guardrails, discount authority, and quote governance built to move fast without leaking margin.

• Territory and quota models: capacity planning, attainment tracking, and clean routing logic owned in Salesforce.

GTM engineering & signal intelligence

• The signal layer: product usage and intent data routed into a scored queue for BDRs and AEs.

• GTM AI agents you architect and ship research, sequencing, forecasting, and daily pipeline briefings productionized, not prototyped.

• An ICP scoring model that sharpens itself as deal data compounds.

The CRO's operating system

• A live executive dashboard: pipeline coverage, conversion, ramp velocity, NRR, and forecast accuracy self-serve, not a weekly manual pull.

• The systems and data hygiene that make every number above trustworthy.

GTM execution

• Own cross-functional GTM projects end to end (pricing changes, launches, new-segment entry) with named owners and a clear definition of done on every line.

• Partner with Marketing to keep one pipeline definition and one source of truth no parallel systems, no competing data.

What You'll Need

• 6+ years in RevOps, GTM engineering, or sales strategy at high-growth B2B SaaS/AI ideally through the $20M-$100M ARR scaling phase.

• Hands-on builder. You’ve personally built forecasts, routing logic, deal-desk rules, dashboards, or GTM automations not just directed a team that did.

• Deep, working fluency in Salesforce and Gong; strong analytical and systems-design instincts.

• A bias toward shipping and finishing: you scope tightly, deliver, and close the loop rather than leaving projects at 80%.

• Comfort building with AI tooling (Claude, agents, LLM-driven workflows) as a core part of the stack, not a novelty.

• Able to influence a tenured, change-resistant seller base by proving value first, then driving adoption.

Nice to Have

• CPQ / Salesforce architecture depth.

• Experience with outbound data infrastructure (enrichment, sequencing, intent).

• Enterprise sales motion and complex-deal support.

This is a zero-to-one, builder-first role. If you want to run a team, this isn't it. If you want to build the system a great team will run on,