Revenue Operations Analyst San Francisco, California

Hasura Inc.; San Francisco (CA); Hybrid; USD 80,000 - 100,000; Full time

Job summary

Join a dynamic team as a Revenue Operations Analyst at a forward-thinking company where you will optimize business processes and enhance the Sales team's efficiency. This role offers the chance to work closely with Salesforce and various business applications, ensuring data quality and operational support. The ideal candidate is proactive, detail-oriented, and eager to make a significant impact in a fast-paced startup environment. Enjoy a hybrid work model and numerous perks designed to support your growth and well-being. If you are passionate about driving revenue and improving processes, this opportunity is for you!

Benefits

Remote & Hybrid Work Environment

Self-care Fridays

Equipment and learning allowance

Donation Matching

Flexible timings & PTO

Qualifications

• Minimum 2 years of experience in Salesforce administration and business process optimization.
• Strong understanding of Salesforce features including Flows and custom objects.

Responsibilities

• Administer and customize Salesforce to meet the Sales team's needs.
• Collaborate with sales representatives to provide effective solutions.

Skills

Salesforce Administration

Data Quality Management

Problem-Solving

Process Optimization

Cross-Functional Collaboration

Education

Bachelor's Degree

Tools

Salesforce

Clari

Outreach

LeanData

ChurnZero

Job description

Revenue Operations Analyst

San Francisco, California
Full Time

Hasura is looking for a Revenue Operations Analyst to join our GTM Strategy & Operations team. In this role, you will play a pivotal part in optimizing our business processes as we continuously iterate on our GTM strategies to meet and excel our revenue goals. This will require creative problem-solving, exceptional communication, and meticulous attention to detail. The ideal candidate is naturally curious, proactive and takes initiative, is self-motivated with a passion for continuous self-improvement and innovation, and is excited to make a broad impact within a fast-paced startup environment.

What the role will involve:

• CRM Administration: Serve as one of the primary Salesforce administrators, responsible for maintaining, customizing, and evaluating the platform to meet the evolving needs of the Sales team - including Flow automations, field creations, page UI interface updates, validation requirements, and more.
• GTM Tools Efficiency: Ensure business applications are optimized and cohesively working together to provide the Sales team a world-class selling tool-kit.
• Data Quality: Perform data deduplication, data backfills, and data monitoring.
• Operational Support: Collaborate with sales representatives to understand their needs and challenges, and provide effective solutions using Salesforce and other business applications.
• Troubleshoot ad-hoc issues reported by Sales Representatives and cross-functional stakeholders, identifying root causes and implementing timely solutions.
• Process Documentation: Update and maintain clear documentation related to Salesforce configurations, processes, and best practices to ensure smooth onboarding and operations within the team.
• Reporting and Analytics: Understand existing reporting structures and the mechanisms by which they are maintained and updated by operations.
• Collaborate with the Data Analytics team to create reports and dashboards to track KPIs and other key initiatives and metrics.
• Cross-functional Collaboration: Work closely with other departments including Enablement, Customer Success, Pre-Sales, Marketing, and Support to align on revenue lifecycle management activities and seamless execution of processes and integrations.

Requirements:

• Minimum of 2 years of experience in a similar role, with a focus on Salesforce administration and business process optimization.
• Strong understanding of Salesforce administration, including but not limited to Flows, custom objects, back-end configurations, and reports/dashboards.
• Familiar with business applications such as Clari, Outreach, LeanData, and ChurnZero.
• Excellent problem-solving skills, with the ability to troubleshoot and resolve technical issues in a timely manner.
• Exceptional organizational skills, with the ability to effectively leverage project and time management skills to balance competing priorities and timelines with constant needs shifts.

Location:

San Francisco Office (Hybrid)

Compensation:

The compensation for this role ranges from $80,000 - $100,000 (including bonus) plus ESOPs.

Working at Hasura:

At Hasura, we help developers go from zero to fully fledged modern apps, blazing fast. Through your work at Hasura, you will have the opportunity to make a lasting impact on both how Hasura is built as well as the larger developer ecosystem. As a team, we take a lot of pride in our work. We obsess over the developer experience, and our first priority as a company will always be to make things easier for our users.

Perks of working at Hasura:

• Remote & Hybrid Work Environment: Our team is spread across multiple countries, allowing for remote work or in-person collaboration at our office spaces in San Francisco and Bangalore. We believe in a flexible work model that caters to individual preferences and promotes effective teamwork.
• Self-care Fridays: We offer the second Friday of every month as a day off. This time allows our employees to engage in activities that rejuvenate and recharge them personally.
• Equipment and learning allowance: We have equipment and learning budgets to ensure that our employees have the necessary tools and resources to succeed in their roles. We invest in their growth and development by facilitating access to relevant learning opportunities.
• Donation Matching: We have an annual donation matching fund to encourage and enhance team member donations to global organizations working towards equality & equity.
• Flexible timings & PTO: Because of our asynchronous ways of working, our employees have the freedom and flexibility to set their work schedules ensuring adequate support and team coverage. This flexibility enables a healthy work-life balance, complemented by generous paid time off (PTO) options.

Applying:

Even if you don’t fulfill 100% of the above requirements or are unsure whether this would be the right fit, we’d love to hear from you. We welcome any questions during the interview process that you may have about our culture, the kind of work we do and the process we employ to make it all come together.

About Hasura:

Hasura is a venture-backed open-source technology company that makes your data instantly accessible over a real-time GraphQL API, so you can build and ship modern apps and APIs faster. Hasura connects to your databases, REST servers, GraphQL servers and third party APIs (eg: Stripe, Salesforce) and provides a unified API across all your data sources.

We are a globally distributed team, with offices in San Francisco & Bangalore.
Hasura, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, or protected veteran status.