Partner Operations Analyst - (Remote - San Francisco, California)

Jobgether; California (MO); Remote; USD 60,000 - 100,000; Full time

Job summary

An innovative firm is seeking a Partner Operations Analyst to enhance partner relationships within the B2B SaaS landscape. This remote role involves optimizing onboarding processes, managing partner data, and collaborating across teams to drive revenue growth. The ideal candidate will possess a solid understanding of the SaaS business model and demonstrate exceptional communication and analytical skills. Join a dynamic team where your contributions will significantly impact the partnership program's success and help shape the future of partner operations in a fast-paced environment.

Qualifications

• 2-3 years of experience in Partner Operations in B2B SaaS.
• Strong understanding of SaaS business models and partner ecosystems.

Responsibilities

• Serve as the primary point of contact for partner inquiries.
• Optimize partner onboarding and training processes.
• Implement partner performance metrics and reporting.

Skills

Partner Operations

B2B SaaS

Communication Skills

Problem-Solving

Analytical Skills

Tools

Salesforce

Impartner

CIM

Crossbeam

Job description

Jobgether has ALL remote jobs globally. We match you to roles where you're most likely to succeed, and provide feedback on every application to help you learn. No more guesswork, application black holes, or recruiter ghosting in your job search.

For one of our clients, we are looking for a Partner Operations Analyst, remotely from San Francisco, California.

As a Partner Operations Analyst, you will play a critical role in managing and optimizing partner relationships within the B2B SaaS ecosystem. This position involves supporting partner operations, ensuring seamless onboarding, and driving revenue growth by collaborating across teams. You'll be responsible for maintaining partner data, developing performance metrics, and creating enablement tools that contribute to the overall success of the partnership program. The ideal candidate will have a strong understanding of the SaaS business model and experience in partner operations, with a focus on efficiency and cross-functional collaboration.

Accountabilities:

1. Serve as the primary point of contact for partner-related inquiries and issues.
2. Optimize partner onboarding, training, and enablement processes to ensure smooth partner integration.
3. Work closely with cross-functional teams to align partner operations with company-wide goals and strategies.
4. Implement and manage partner performance metrics and reporting to track partner success.
5. Collaborate with sales and marketing teams to develop partner-driven revenue strategies and initiatives.
6. Maintain accurate partner records and reports in CRM and other relevant systems.

Minimum Requirements:

1. 2-3 years of experience in Partner Operations, preferably in the B2B SaaS industry.
2. Strong understanding of SaaS business models and partner ecosystems.
3. Proficiency in CRM software (e.g., Salesforce) and tools like Impartner, CIM, or Crossbeam.
4. Exceptional communication and interpersonal skills, with the ability to collaborate with diverse teams.
5. Strong problem-solving abilities, with a keen attention to detail.
6. Analytical mindset, with the ability to interpret data and make data-driven decisions.
7. Proven ability to manage multiple projects in a fast-paced environment.