Revenue Operations Analyst - Salesforce

Paychex; Allentown (Lehigh County); Hybrid; USD 58,240 - 91,520; Full time

Benefits offered by this job

Medical coverage

401(k) + employer match

Tuition reimbursement

Job summary

A leading HR solutions provider seeks a Revenue Operations Analyst - Salesforce to optimize and manage revenue generation processes in Allentown, PA. The ideal candidate will collaborate across teams and support technical solutions, ensuring effective implementation and functionality. With a Bachelor's degree preferred, benefits include a competitive salary range of $58,240 to $91,520 annually along with comprehensive rewards.

Qualifications

• 1 year of experience in a customer-service oriented role.
• 1 year of experience in a technical troubleshooting or equivalent role.
• 1 year of experience in Paychex or related industry experience.

Responsibilities

• Collaborates cross-functionally with teams to analyze requirements for business processes.
• Supports projects with guidance from senior members.
• Executes testing to ensure tools are functional before release.

Skills

Customer-service orientation

Technical troubleshooting

Salesforce experience

Education

Bachelor's Degree in Business Administration or Business Analytics

Job description

Join to apply for the Revenue Operations Analyst - Salesforce role at Paychex

Join to apply for the Revenue Operations Analyst - Salesforce role at Paychex

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Imagine Your Future with Us! Since 1971, Paychex has been at the forefront of simplifying HR, payroll, and benefits for American businesses. Our digital HR technology and advisory solutions cater to the changing needs of employers and their employees. With our award-winning training and endless opportunities for growth and development, you can build a lifelong career with us. We pride ourselves on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join us to pursue your passion and unleash your potential.

Overview

Responsible for optimizing and managing processes related to revenue generation. Analyst will work to integrate business objectives and system functionality. This role is responsible for tool management, process improvement, testing and launch of system changes, and collaboration among various work groups.

Responsibilities

• Collaborates cross-functionally with internal and external teams serving as a resource on projects, research assignments, and similar to analyze, communicate and validate requirements for change to existing business processes, policies and technology to effectively implement business strategy changes through technology.
• Supports projects and initiatives with direction or guidance from senior team members and leadership. Acts as the point analyst on fast track/ small to medium-sized configuration changes.
• Executes testing to ensure tools and solutions are fully functional and approved prior to release and participates in the creation of launch planning to support the delivery of process and system changes.
• Participates in analysis of outside vendors and sales tools, drives strategy and direction of new and existing tools
• Performs other duties as assigned
  
  

Qualifications

• This is a hybrid role. Candidates considered near the following Paychex office locations: Rochester, NY/Allentown, PA/Cincinnati, OH/St Pete, FL/Tempe, AZ/Phoenix, AZ/Dallas, TX
• Bachelor's Degree in Business Administration, Business Analytics, or equivalent work experience - Preferred
• 1 year of experience in customer-service oriented role.
• 1 year of experience in a technical troubleshooting or equivalent role.
• 1 year of experience in Paychex or related industry experience.
• 1 year of experience in Salesforce experience preferred
• .
  
  

Compensation

In the spirit of pay transparency, we are excited to share that the starting base pay range for this position $58,240.00 - $91,520.00 annually. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Live the Paychex Values

• Act with uncompromising integrity.
• Provide outstanding service and build trusted relationships.
• Drive innovation in our products and services and continually improve our processes.
• Work in partnership and support each other.
• Be personally accountable and deliver on commitments.
• Treat each other with respect and dignity.
  
  

What's in it for you?

• We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
• We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
• We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
• We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
• We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.
  
  

Not sure if you meet every requirement?

At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.

Paychex is an equal opportunity employer that fosters a workplace culture of Diversity, Equity, & Inclusion. Our valued employees and commitment to DEI are the essence of our internal and external success.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Human Resources Services

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