Revenue Operations Analyst — Remote, Data-Driven & Equity

Popmenu; Oregon; Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Recognition program

Giving back with company donations

Visible growth and development

Employee equity

Comprehensive benefits including med/d

Job summary

Popmenu is seeking a Revenue Operations Analyst to own data quality for our CRM at scale. You will clean, standardize and enrich tens of thousands of restaurant records, establish repeatable AI-powered workflows, and ensure reps have trustworthy data for targeting.

You will partner with Sales, Marketing and Sales Ops to map buying roles, validate owners and platforms, and build dashboards to track data health.

Qualifications

• 2 to 4 years in revenue operations, sales operations, marketing operations or CRM data management
• 2+ years of hands-on Salesforce, including data imports and mass updates with Data Loader or Data Import Wizard, duplicate and matching rules, merging accounts and contacts, validation rules, account hierarchies, and building reports and dashboards
• Experience with B2B data and enrichment platforms such as ZoomInfo, Apollo or Clay, including setting up how they sync to Salesforce
• Hands-on experience using AI tools to clean, classify or enrich data
• Strong Excel or Google Sheets skills: XLOOKUP, pivots, cleanup formulas
• Workflow and automation experience with Clay, Zapier, Make or similar
• An investigative mindset and obsessive attention to detail, with the judgment to automate a task once it starts repeating

Responsibilities

• Clean up the CRM.
• Audit, enhance, merge and standardize account and contact records in Salesforce. Fix names, titles, roles, emails, phone numbers, addresses and account hierarchies across single-location, multi-unit and franchise groups.
• Automate the work with AI.
• Use AI tools such as ChatGPT, Claude and Clay research agents, plus automation platforms, to standardize titles, normalize records, sort contacts into buying roles and research restaurant websites at scale. Build repeatable workflows instead of one-off fixes, and check the output so accuracy stays high.
• Verify contacts and roles.
• Confirm who the owners, operators, GMs and marketing leads are. Retire stale contacts and map buying roles so reps reach the right person.
• Research restaurant technology.
• Identify the online ordering, POS, reservation, website and delivery platforms each restaurant runs, for example Toast, Square, Olo, ChowNow, BentoBox or DoorDash Storefront. Use a mix of automated website research, technographic data and manual checks, and capture the results in structured CRM fields that drive targeting and competitive plays.
• Manage data providers.
• Run and optimize enrichment and technographic tools such as ZoomInfo and Restaurantology. Own field mapping, sync rules, match rates and credit usage, and evaluate how accurate each vendor actually is.
• Build processes that keep data clean.
• Define data standards, required fields, validation rules and naming conventions. Set up recurring hygiene routines and dedupe automation, and give reps a clear way to flag bad data.
• Measure and report on data health.
• Build dashboards that track completeness, accuracy, duplicate rates and enrichment coverage, and show progress to Sales and Marketing leadership.
• Support go-to-market work.
• Partner with Sales, Marketing and Sales Ops on territory alignment, list builds, segmentation and campaign targeting, all running on trusted data.
• Document everything.
• Keep a data dictionary and clear playbooks so these standards outlast any one person.

Skills

Salesforce data management

AI tooling

Excel skills

Data enrichment

Attention to detail

Analytical mindset

Tools

Salesforce

Data Loader

ZoomInfo

Clay

Zapier

Make

Job description

Popmenu is seeking a Revenue Operations Analyst to own data quality for our CRM at scale. You will clean, standardize and enrich tens of thousands of restaurant records, establish repeatable AI-powered workflows, and ensure reps have trustworthy data for targeting.

You will partner with Sales, Marketing and Sales Ops to map buying roles, validate owners and platforms, and build dashboards to track data health.