Revenue Operations Analyst — AI-Driven GTM Systems

Deepgram; Oregon; Hybrid; USD 100,000 - 140,000; Full time

Job summary

Deepgram is hiring a Revenue Operations Analyst to help build and operate the systems, data, and workflows that power our GTM organization. This is a hands-on role for someone who likes getting into the details: fixing broken workflows, improving data quality, supporting quote-to-cash and usage-based billing processes, and finding ways to automate repetitive work.

You'll work closely with GTM Engineering, Finance, Sales, Customer Success, and Renewals to make our commercial systems more

Qualifications

• 3-4+ years of experience in Revenue Operations, GTM Systems, Sales Operations, Business Systems, or a related role.
• Strong hands-on Salesforce experience, including reporting, flows, automation, and data management.
• Experience working across CRM, CPQ, billing, contract, or other GTM systems.
• Strong analytical and problem-solving skills with high attention to detail.
• A track record of improving workflows, not just executing existing processes.
• Comfort using AI and automation tools to reduce manual work and improve operations.
• Ability to work cross-functionally across GTM, Finance, and technical teams.

Responsibilities

• Support and improve quote-to-cash workflows, including CPQ, order forms, contract changes, subscriptions, entitlements, and downstream system updates.
• Partner with Finance and GTM Engineering on usage, billing, and monetization workflows, including reconciliation across CRM, product, billing, and finance systems.
• Serve as a hands-on Salesforce and GTM systems operator, building reports, dashboards, flows, automations, and system enhancements.
• Maintain strong data quality and governance across accounts, opportunities, contracts, usage, renewals, and customer records.
• Troubleshoot and resolve GTM systems and process issues, identifying root causes rather than relying on manual workarounds.
• Identify repetitive or high-friction workflows and help build automation and AI-enabled solutions to reduce manual effort.
• Support the systems and reporting used to operationalize forecasting, routing, territory, quota, and commission decisions.
• Partner with the Director, GTM Engineering on system requirements, testing, implementation, documentation, and ongoing optimization.
• Help create scalable operating processes as Deepgram grows, while staying close to the day-to-day work that surfaces where systems need to improve.

Skills

Salesforce proficiency

Analytical thinking

Cross-functional collaboration

Problem solving

Tools

Salesforce

Claude

Cursor

n8n

Workato

Retool

Job description

Deepgram is hiring a Revenue Operations Analyst to help build and operate the systems, data, and workflows that power our GTM organization. This is a hands-on role for someone who likes getting into the details: fixing broken workflows, improving data quality, supporting quote-to-cash and usage-based billing processes, and finding ways to automate repetitive work.

You'll work closely with GTM Engineering, Finance, Sales, Customer Success, and Renewals to make our commercial systems more