Revenue Operations Analyst

WellSaid Labs; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

This innovative firm is seeking a Revenue Operations Analyst to enhance systems and processes that drive growth. In this role, you'll collaborate with cross-functional teams to streamline deal execution and improve CRM technology. You'll play a key role in ensuring accurate revenue data and contribute to strategic planning. Join a supportive and inclusive environment that values flexibility and professional growth, where your contributions will directly impact the organization’s success. If you are detail-oriented and thrive in a dynamic setting, this opportunity is perfect for you.

Benefits

Competitive equity package

Full medical, dental, and vision insurance

Matching 401(k) plan

Generous paid time off policy

Parental leave

Home office stipend

Qualifications

• 2+ years of experience with a CRM, especially Hubspot.
• Strong attention to detail and experience in fast-paced environments.

Responsibilities

• Manage deal desk coordination between sales, product, and finance.
• Provide feedback on CRM and GTM tech stack improvements.

Skills

CRM Experience

Customer Onboarding

Transaction Processing

Attention to Detail

Collaboration

Education

Bachelor’s degree in Business

Bachelor’s degree in Finance

Bachelor’s degree in Economics

Tools

Hubspot

Coupa

Ariba

Job description

WellSaid is the leading AI voice company for enterprise and professional applications. Using carefully sourced voice talent and our own AI advanced platform, WellSaid provides ultra-realistic voices that the world’s biggest brands trust to engage listeners. We build AI responsibly and ethically.

Who You Are: Revenue Operations Analyst

The WellSaid Revenue Operations team strives to build better systems, processes, and measurements to drive the execution of our GTM strategy and ultimately, to grow revenue. Our Revenue Operations team coordinates cross-functionally to execute transactions via Deal Desk, to deliver clean data and business intelligence to GTM stakeholders, to deliver key sales data to our financial systems, and to help design GTM systems and processes in line with our people strategy.

As a Revenue Operations Analyst at WellSaid, you will perform core revenue administration tasks in deal execution, be a core voice in improving our CRM technology and process, and help our sales team scale the organization through process, compensation, and patch design.

How You’ll Contribute:

As a Revenue Operations Analyst, you will:

• Assist in managing the deal desk alias, coordinating between sales, product, and finance on custom deals.
• Work collaboratively with cross-functional teams to drive alignment on GTM planning, forecasting, and operational processes.
• Provide feedback on improvement of our GTM tech stack, especially CRM and contract/price/quote processes.
• Assist with business KPI reporting for the leadership team and collaborate cross-functionally with finance and analytics teams to ensure the accuracy of revenue data.
• Contribute to and/or lead ad hoc projects as business needs arise.
  
  

What We’re Looking For

To thrive in this role, you ideally have some combination of the following:

• 2+ years of experience with a CRM, at least 1 year with Hubspot.
• Bachelor’s degree in Business, Finance, Economics, or a related field (or equivalent experience).
• Experience in SaaS, enterprise software, or subscription-based business models is a plus.
• Experience with ERP and procurement systems (Coupa, Ariba, etc.).
• Experience working in fast-paced or startup environments, with a strong attention to detail.
• Customer Onboarding Experience: Ability to effectively communicate with customers to ensure a smooth onboarding experience and familiarity with creating and managing onboarding documentation and training materials.
• Transaction Processing and Order Management: Experience handling purchase orders and sales orders, ensuring accurate documentation and timely processing.
• Must be located in the Mountain or Pacific Time Zone.

To join our team you also:

• Must be a U.S. Citizen or Permanent Resident.
• Must pass a pre-employment background check.
  
  

What We Offer

WSL is proud to support an inclusive work environment that emphasizes each team member’s personal and professional growth. Our team is fully distributed throughout the U.S., and we support flexible schedules - work where and when you work best. You’ll have teammates just a Slack message or video call away if you ever need help solving an exciting challenge, or even if you just have a funny story to tell.

As a technology company, we strive to be externally competitive with companies at a similar size and stage, and internally fair in our pay practices. The hiring salary for this role is $70,000 - $90,000 base annually, and represents the target offer range given the scope and experience expectations for this role.

Other perks and benefits:

• Competitive equity package.
• Full medical, dental, and vision insurance.
• Matching 401(k) plan.
• Generous paid time off policy.
• Parental leave.
• Home office stipend.
  
  

What to Expect From Us

We strongly encourage you to apply! If we feel your skills, experience, and values match, we’ll reach out about meeting with the team.

During the interview stage, you can expect:

• An initial call with our recruiting team (30 minutes).
• An interview with the hiring manager (30 minutes); if there’s a match we’ll schedule an interview loop with the team.
• An interview loop with 2 interviews (1 hour each) with the team members you will be potentially working with.

All interviews will be remote via Google Meets; we are happy to make accommodations you might need to feel set up for success in our process.

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