Revenue Operations Analyst

Act-On Software; Portland (OR); Hybrid; USD 80,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental and Vision benefits

Flexible time off

Monthly wellness allowance

Monthly commuter allowance

Flexible Spending Accounts for health/

childcare

EAP access

Parental leave

Volunteer time off

Disability Insurance

Life Insurance

Job summary

Act-On Software in Portland, Oregon is seeking a hands-on Revenue Operations Analyst to own go-to-market systems. You will clean data, build reliable reports, and deliver polished leadership materials, reporting to the Director of Enablement & Business Development.

You will lead Salesforce hygiene, maintain territories, document fields, manage integrations (Gong Engage, ZoomInfo), and create dashboards for pipeline, bookings and forecast. Hybrid Portland schedule required; 80k-95k base.

Qualifications

• Salesforce Certified Administrator is required.
• 2+ years in Revenue Operations, Sales Ops or Salesforce administration at a B2B SaaS company.
• Proficiency with Salesforce reports, dashboards, Data Loader, and large imports—understand field usage across automations and integrations.
• Experience with ZoomInfo and Gong Engage is a strong plus.
• Strong Excel or Google Sheets skills; comfortable with data cleanup and imports/exports.
• Based in the Portland, OR metro area and able to work in the office on a hybrid schedule.

Responsibilities

• Data Hygiene: lead Salesforce cleanup—merge duplicates, enrich, backfill; deprecate unused fields with controlled phases.
• Field/Process Documentation: audit and document fields driving workflows, automations, reporting, and cross-system syncs.
• Territory Management: help build and maintain territories and ownership for BDRs, AEs and AMs.
• Integrations/Data Flow: own integrations between sales stack and Salesforce, including Gong Engage sync; monitor and fix errors.
• ZoomInfo: run enrichment and list builds; manage ZoomInfo–Salesforce integration.
• Salesforce Administration: manage users, profiles, permissions, fields, objects, layouts, validation rules.
• Reporting/Dashboards: build/maintain reports for pipeline, bookings, renewals, forecast, quota attainment, activity.
• Leadership Materials: assemble data for QBRs and leadership decks with snapshots and forecast summaries.
• Marketing Ops Support: support lead routing and data flow between Act-On and Salesforce.
• Request Queue: manage prioritized weekly sprint and ad hoc work; communicate status clearly.

Skills

Salesforce Admin

Revenue Operations

Sales Ops

Salesforce Reports

Dashboards

Data Loader

Record Merges

Sandbox vs Production

Gong Engage

ZoomInfo

Excel / Sheets

Communication

Tools

Salesforce

Data Loader

ZoomInfo

Gong Engage

Excel/Sheets

Job description

The Role

We're looking for a hands-on, detail-driven Revenue Operations Analyst to be the go-to operator for our go-to-market systems. Reporting to the Director of Enablement & Business Development, you'll turn prioritized requests from Sales, Customer Success, and Marketing into working Salesforce configuration, clean data, reliable reports, and polished leadership materials.

This is an execution-focused role. Strategy and prioritization are set by your manager and the executive leadership team; you'll own getting the work done carefully, correctly, and in a way that's documented and repeatable. Your first big mission: turn a Salesforce org with years of history into one the whole revenue team trusts, with deduped records, clear territories, documented fields and reporting people actually act on. You'll see your work in every pipeline review, and you'll build the foundation for a broader RevOps career along the way.

What You Will Do

• Data Hygiene: Lead the Salesforce cleanup: merge duplicate accounts, leads and contacts; enrich and backfill records; deprecate fields with no material purpose. Work in careful, tested phases that never disrupt daily operations.

• Field and Process Documentation: Audit and document which fields drive workflows, automations, reporting and cross-system syncs, how each is updated, and the processes that keep data clean going forward.

• Territory Management: Help build and maintain territories and account ownership for BDRs, AEs and AMs.

• Integrations and Data Flow: Own the integrations between our sales stack and Salesforce, including the Gong Engage sync, so activity data lands cleanly and activity reporting is reliable. Monitor syncs and fix errors fast.

• ZoomInfo: Run enrichment, list builds and the ZoomInfo–Salesforce integration.

• Salesforce Administration: Manage users, profiles and permissions; maintain fields, objects, page layouts and validation rules.

• Reporting and Dashboards: Build and maintain Salesforce reports and dashboards for pipeline, bookings, renewals, forecast, quota attainment and sales activity.

• Leadership Materials: Pull and assemble the data behind QBRs and other leadership decks, including performance snapshots, pipeline tables and forecast summaries.

• Marketing Ops Support: Support lead routing, campaign tracking and data flow between Act-On and Salesforce.

• Request Queue: Work a prioritized weekly sprint and ad hoc queue, communicate status clearly, and flag trade-offs early.

What You Bring (Qualifications)

• Certification: Salesforce Certified Administrator (required).

• Experience: 2+ years in Revenue Operations, Sales Operations or Salesforce administration, ideally at a B2B SaaS company.

• Salesforce Skills: Comfortable with reports, dashboards, Data Loader, large imports and record merges; able to trace how a field is used across automations and integrations. Knows what belongs in a sandbox versus production, and how to test, validate and deploy changes safely.

• Sales Tech Stack: Experience with ZoomInfo and Gong Engage is a strong plus; familiarity with marketing automation platforms is a plus.

• Data Comfort: Strong Excel or Google Sheets skills; comfortable with imports, exports and data cleanup.

• Execution: Organized, reliable and patient with meticulous, multi-pass data work; careful to test changes before they touch live records.

• Communication: Clear writer who can explain what changed and why to non-technical teammates.

• Location: Based in the Portland, OR metro area and able to work in the office on a hybrid schedule.

Compensation

The anticipated base salary for this position is $80,000 - $95,000. Compensation packages are based on a combination of factors, including the selected candidate's skills and experience as well as internal and external equity.

What We Offer:

• Generous Medical, Dental and Vision Benefits
• Flexible time off
• Monthly wellness allowance
• Monthly commuter allowance
• Flexible Spending Accounts for health and child care
• EAP access for you and your immediate family
• 3 weeks paid parental leave on top of state paid family leave, (including for fostering & adoption)
• Paid time off to volunteer
• Disability Insurance
• Life Insurance

Culture:

Our values are active guidelines we attempt to live by every day — Put People First, Be Yourself, Do Your Best (Together), and Make It Better. We are working to ensure that all our people feel seen, respected, supported and connected at work, and we celebrate our differences for all the ways they make us stronger together.

In the spirit of those values and beliefs, we are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race or ethnicity, national origin, gender identity or expression, sexual orientation, religion, socioeconomic status, disability, age, or veteran status. If you have a disability or special need that requires accommodation, please let us know.