Revenue Operations Manager

Seatedapp; New York (NY); On-site; USD 120,000 - 140,000; Full time

Benefits offered by this job

Stock options

401k with company match

Medical, dental, and vision coverage

FSA, dependent care, commuter benefits

Paid parental leave

Unlimited PTO

TeleDoc

One Medical

Talkspace

WellHub access

Citi Bike membership

Seated dining credit

Job summary

Seated is hiring a Revenue Operations Manager to own the systems, data and tooling that power our Revenue org. This hands-on role will architect and improve Salesforce, wire up our sales stack, and ensure data trust for leadership.

The ideal candidate blends RevOps expertise with strong analytics and a passion for scalable systems in a fast-moving startup. Report to the CRO and collaborate with Operations and Finance.

Qualifications

• 5+ years of Revenue Operations or Sales Operations experience in a high-growth SaaS environment.
• Hands-on Salesforce experience with flows, automation, and scalable CRM architecture.
• Strong forecasting, pipeline management and revenue planning knowledge.
• Experience with Salesloft or a comparable sales engagement platform.
• Strong data skills with SQL or equivalent for large datasets.
• Experience building lead scoring and routing models.
• Comfort with AI and automation tools in RevOps and evaluating improvements.
• Analytical and cross-functional skills to influence senior stakeholders.
• Startup mindset with comfort in ambiguity and bias toward shipping.

Responsibilities

• Own Revenue Operations across Sales, Customer Success, and Partnerships with scalable processes.
• Manage Salesforce end-to-end including objects, flows, validation rules, and architecture.
• Lead territory and quota planning, sales capacity modeling, and forecasting.
• Run GTM tech stack and integrations across Salesforce, Salesloft, Nooks, and other tools.
• Own lead and account data, including enrichment, deduplication, scoring, routing.
• Build reporting and dashboards; analyze funnel health and KPIs; present findings to leadership.
• Evaluate and implement new GTM technology, including AI-native tools.
• Partner with Revenue leadership on funnel definitions and compensation inputs.

Skills

Revenue Operations

Sales Operations

Forecasting

Pipeline management

Sales planning

Data analysis

Lead scoring & routing

AI & automation

Cross-functional collaboration

Startup mindset

Tools

Salesforce

Salesloft

Nooks

Tableau

Metabase

Job description

Role Overview

We're hiring a Revenue Operations Manager to own the systems, data and tooling that power our Revenue org. This is a hands-on, builder role: not a strategy-only seat. You'll be the person who actually architects and improves our existing Salesforce, wires up our sales stack and makes sure our team can trust the data they're looking at. You'll report directly to the CRO and work closely with our Operations and Finance teams.

The ideal candidate is a strategic operator who combines deep Revenue Operations expertise with exceptional analytical skills and a passion for building scalable systems in fast-moving environments.

Responsibilities

• Own Revenue Operations across Sales, Customer Success, and Partnerships, building scalable processes that improve pipeline generation, sales productivity, forecasting, and retention.
• Own Salesforce end-to-end, including custom objects, flows, validation rules, page layouts, automation, and architecture that can scale with the business.
• Lead territory and quota planning, sales capacity modeling, and forecasting.
• Run and optimize sales cadences and our broader GTM tech stack, including integrations across Salesforce, Salesloft, Nooks, and other tools.
• Own lead and account data, including enrichment, deduplication, lead scoring, routing, account assignment, and cross-system data integrity.
• Build reporting and dashboards, analyze funnel conversion, pipeline health, sales productivity, and customer metrics, and translate findings into actionable recommendations for leadership.
• Evaluate and implement new GTM technology, including AI-native and agentic tools that can improve team efficiency and effectiveness.
• Partner with Revenue leadership on funnel definitions, compensation structure inputs, and other processes that support a scalable GTM organization.

Requirements

• 5+ years of experience in Revenue Operations, Sales Operations, or a related function, ideally in a high-growth B2B SaaS, marketplace, or startup environment.
• Deep, hands-on Salesforce experience. You've built flows, automation, custom objects, and scalable CRM architecture, not just administered users.
• Strong understanding of forecasting, pipeline management, sales planning, and Revenue Operations best practices.
• Experience with Salesloft or a comparable sales engagement platform.
• Strong data skills, including SQL or equivalent experience independently manipulating and querying large datasets.
• Experience building or refining lead scoring and routing models.
• Genuine comfort with emerging AI and automation tools in the RevOps space and an interest in evaluating how they can improve existing workflows.
• Strong analytical and cross-functional skills, including the ability to translate data into recommendations and influence senior stakeholders.
• Startup instincts: you're comfortable with ambiguity, avoid unnecessary process, and have a bias toward shipping over perfecting.

Preferred Qualifications

• Salesforce Administrator certification.
• Experience in restaurant technology, hospitality, marketplaces, or loyalty and rewards.
• Experience building a Revenue Operations function from the ground up.
• Familiarity with BI tools such as Tableau, Metabase, or similar platforms.

Benefits

• $120,000 - $140,000 base + stock options
• 401k with company match
• Medical, dental, and vision coverage
• FSA, dependent care, and commuter benefits
• Paid parental leave and unlimited PTO
• TeleDoc, One Medical, Talkspace, and WellHub access
• Citi Bike membership
• $100 monthly Seated dining credit