Revenue Management Specialist EMEA

Wyndham Hotels & Resorts; Indiana; On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in the hospitality sector is seeking a Revenue Management Specialist to enhance revenue strategies and compliance across hotels in the EMEA region. The role involves close collaboration with hotel teams and requires strong analytical and communication skills. This position is crucial for maximizing revenue and ensuring adherence to best practices in revenue management.

Qualifications

• At least 2 years of analytical experience in Revenue Management or Data Management.
• Hospitality experience in EMEA markets.

Responsibilities

• Conduct regular meetings with clients to discuss performance and revenue opportunities.
• Assist in rate and inventory changes, ensuring compliance with standards.
• Guide rate loading and implement approved changes.

Skills

Effective communication

Analytical skills

Mathematical proficiency

Presentation skills

Financial understanding

Education

Bachelor’s Degree in Hospitality

Bachelor’s Degree in Business

Bachelor’s Degree in Finance

Bachelor’s Degree in Economics

Tools

MS Office

PMS

CRS

RMS

BI tools

Job description

Join to apply for the Revenue Management Specialist EMEA role at Wyndham Hotels & Resorts

Wyndham Hotels & Resorts is seeking a Revenue Management Specialist to join our team in Gurgaon, India.

Job Summary

The Revenue Management Specialist’s primary purpose is to serve participating hotels and assist the Team Lead Revenue Management Middle East & Eurasia by monitoring compliance with Revenue Management Policies and Best Practices.

The specialist helps maximize room revenue and grow the RevPAR Index for each hotel. Key interactions include General Managers, Directors of Sales, Revenue Managers, Front Office Managers, and other stakeholders like Central Revenue Management Teams, management company reps, and Commercial Services Teams.

The responsibilities include building trust with hotel teams, developing appropriate Revenue Management strategies, and aligning with hotel teams on strategy and pricing. This involves audits, managing rates and rate codes in RMS, CRS, Lanyon, Property PMS, and connected channels.

Responsibilities

1. Conduct regular meetings with clients to discuss performance, revenue opportunities, audits, and promotions.
2. Audit property setups for accuracy and proper distribution.
3. Assist in rate and inventory changes, ensuring compliance with standards and policies.
4. Support complex properties in Revenue Management processes.
5. Guide rate loading, RFPs, and promotions, and implement approved changes.
6. Establish reports and maintain inventory/rate visibility across channels.

Complexity

Decision-making is routine with some cases requiring supervisor approval. The role involves routine tasks, standard policies, and project involvement to improve methods impacting hotel performance.

Scope/Financial Responsibility

The role impacts revenue by ensuring adherence to standards and policies, aiming to increase market share, revenue, customer loyalty, and brand awareness.

Key Skills & Competencies

• Effective communication, quick decision-making, stress management, multitasking, initiative, analytical skills, mathematical proficiency, composure under pressure, presentation skills, interpersonal skills, financial understanding, proficiency in MS Office, and willingness to perform additional duties.

Experience & Education

• Bachelor’s Degree in Hospitality, Business, Finance, Economics, or at least 2 years of analytical experience in Revenue Management, Data Management, or Reservations.
• Hospitality experience in EMEA markets.
• Knowledge of office procedures, MS Office, PMS, CRS, RMS, online channels, BI tools, and industry reporting. Fluency in English is required.

Organizational Relationships

The specialist reports to the Team Lead Revenue Management Middle East & Eurasia.

Company Overview

Wyndham Hotels & Resorts is the world’s largest hotel franchising company with approximately 9,200 hotels across over 95 countries. Headquartered in Parsippany, NJ, with offices worldwide, Wyndham employs over 2,000 staff dedicated to making hotel travel accessible globally, supporting a diverse portfolio of brands like Wyndham, La Quinta, Ramada, and others.

Job Location: WHG India, Baani Address One, Golf Course Road, Sector 56, Gurgaon, Haryana 122011

Employment Status: Full-time

Employment Disclaimer

In some locations, Wyndham manages properties on behalf of third-party owners, and the actual employer may be the property owner. Applying through this site may mean applying for a position with Wyndham as a recruiter, not the employer.