Revenue-Focused AI Automation Engineer

Cengage Group; Baltimore (MD); On-site; USD 102,000 - 163,000; Full time

Benefits offered by this job

Professional development opportunities

Collaborative, innovation-focused team

Access to cutting-edge AI tools

Job summary

Cengage Group is seeking a hands-on AI Automation Engineer for Sales & Marketing in the United States. You will design and ship AI-driven workflows that accelerate revenue and reduce friction across the commercial engine.

You’ll partner with sales ops, marketing, and RevOps leaders to identify high-value automation opportunities and deliver weekly improvements. The role blends GTM systems with AI capabilities and enterprise automation.

Qualifications

• Bachelor's degree in Computer Science, Engineering, Information Systems, or related field.
• 4+ years of experience in automation engineering, software development, or RevOps/MarOps engineering.
• Strong proficiency in Python and experience building production automation.
• Hands-on experience with LLMs and modern AI APIs (OpenAI, Anthropic, AWS Bedrock).
• Deep experience with Salesforce - administration, Flow, Apex, or Salesforce APIs.
• Experience with at least one major marketing automation platform (Marketo, HubSpot, Pardot, Eloqua).
• Strong understanding of B2B sales and marketing processes and KPIs.
• Excellent communication skills to work with revenue leadership and technical stakeholders.

Responsibilities

• Automate proposal generation, contract drafting, and RFP response workflows using LLMs and document AI.
• Build AI-powered lead qualification, scoring, and routing systems integrated with Salesforce.
• Automate campaign workflows across marketing platforms (Marketo, HubSpot, Salesforce Marketing Cloud).
• Develop AI assistants for sales reps to accelerate account research, call prep, and follow‑up.
• Create intelligent content generation pipelines for marketing collateral, email copy, and personalization.
• Integrate AI capabilities directly into Salesforce via Apex, Flow, and Einstein AI platforms.
• Build API integrations between CRM, CPQ, marketing automation, and enrichment platforms (ZoomInfo, Clearbit).
• Identify and resolve workflow friction points slowing down pipeline velocity.
• Instrument workflows with telemetry to surface bottlenecks and measure automation impact.

Skills

Python

LLMs

Salesforce

Marketing automation

Data-driven

Education

Bachelor's degree in Computer Science, Engineering, Information Systems, or related field

Tools

Apex

Flow

Einstein AI

Marketo

HubSpot

Salesforce APIs

Job description

Cengage Group is seeking a hands-on AI Automation Engineer for Sales & Marketing in the United States. You will design and ship AI-driven workflows that accelerate revenue and reduce friction across the commercial engine.

You’ll partner with sales ops, marketing, and RevOps leaders to identify high-value automation opportunities and deliver weekly improvements. The role blends GTM systems with AI capabilities and enterprise automation.