Revenue-Driven AI Automation Engineer

Cengage Group; Jackson (MS); On-site; USD 102,000 - 163,000; Full time

Job summary

Cengage Group is seeking an AI Automation Engineer – Sales & Marketing to design and deliver AI‑driven workflows that accelerate revenue generation and reduce friction across the commercial engine. You will partner with sales operations, marketing, and RevOps to identify high‑value automation opportunities and ship weekly improvements.

This role sits at the intersection of GTM systems, AI/ML capabilities, and enterprise automation.

Qualifications

• Bachelor's degree in Computer Science, Engineering, Information Systems, or related field.
• 4+ years of experience in automation engineering, software development, or RevOps/MarOps engineering.
• Strong proficiency in Python and experience building production automation.
• Hands-on experience with LLMs and modern AI APIs (OpenAI, Anthropic, AWS Bedrock).
• Deep experience with Salesforce - administration, Flow, Apex, or Salesforce APIs.
• Experience with at least one major marketing automation platform (Marketo, HubSpot, Pardot, Eloqua).
• Excellent communication skills to work with revenue leadership and technical stakeholders.

Responsibilities

• Automate proposal generation, contract drafting, and RFP response workflows using LLMs and document AI.
• Build AI-powered lead qualification, scoring, and routing systems integrated with Salesforce.
• Automate campaign workflows across marketing platforms (Marketo, HubSpot, Salesforce Marketing Cloud).
• Develop AI assistants for sales reps to accelerate account research, call prep, and follow-up.
• Create intelligent content generation pipelines for marketing collateral, email copy, and personalization.
• Integrate AI capabilities directly into Salesforce via Apex, Flow, and Einstein AI platforms.
• Build API integrations between CRM, CPQ, marketing automation, and enrichment platforms (ZoomInfo, Clearbit).
• Identify and resolve workflow friction points slowing down pipeline velocity.
• Instrument workflows with telemetry to surface bottlenecks and measure automation impact.
• Partner with RevOps on data quality, hygiene, and enrichment automation.
• Deliver continuous weekly improvements to deployed workflows based on user feedback.
• Quantify proposal cycle time reduction, pipeline velocity gains, and rep productivity lift.
• Partner with sales and marketing stakeholders to identify the next tranche of opportunities.
• Maintain documentation, onboarding materials, and runbooks for all deployed automations.
• Monitor production workflows for reliability, drift, and edge case handling.

Skills

Python programming

LLMs / AI APIs knowledge

Salesforce experience

Marketing automation understanding

Communication with stakeholders

Education

Bachelor's degree in Computer Science, Engineering, Information Systems, or related field

Tools

Salesforce

Marketo

HubSpot

Pardot

Eloqua

Apex

Flow

Einstein AI

LangChain

Job description

Cengage Group is seeking an AI Automation Engineer – Sales & Marketing to design and deliver AI‑driven workflows that accelerate revenue generation and reduce friction across the commercial engine. You will partner with sales operations, marketing, and RevOps to identify high‑value automation opportunities and ship weekly improvements.

This role sits at the intersection of GTM systems, AI/ML capabilities, and enterprise automation.