Revenue Cycle Training Lead

Temple Health – Temple University Health System; Philadelphia (Philadelphia County); On-site; USD 90,000 - 130,000; Full time

Job summary

Temple Health – Temple University Health System is seeking an experienced training lead for Epic within revenue cycle and patient access. You will develop and implement comprehensive training programs, own all course materials and training environments, and coordinate with IT and Operations on onboarding staff during system upgrades and new workflows.

The role requires 5+ years in healthcare revenue cycle and strong Office Suite skills, with Epic project experience preferred.

Qualifications

• Bachelor's degree in systems, clinical or technical field or equivalent.
• 5+ years in Microsoft Office Suite (Outlook, Word, Excel, Visio).
• 5 years in hospital/health care patient access/revenue cycle.
• Epic project experience preferred.

Responsibilities

• Acts as the Epic and Temple revenue cycle and patient access workflow expert.
• Manages the development and implementation of training programs and materials.
• Liaises between IT and Operations to onboard staff after system upgrades and new workflows.

Skills

Training program development

Liaison between IT and Operations

End-user onboarding training

Education

Bachelor's degree in Systems/Clinical/Technical

Tools

Epic

Visio

Job description

Acts as an Epic and Temple revenue cycle and patient access operational workflow expert. Manages the development and implementation of the training programs for the assigned applications and impacted end users including owning all course materials and training environments. Work as a liaison between IT and Operations for all revenue cycle and patient access areas to support onboarding and ongoing training for existing staff related to system upgrades and new workflows.

Education

Bachelor's Degree Systems, Clinical or Technical; Education Required or

Combination of relevant education and experience may be considered in lieu of degree Required

Experience

5 years experience and proficiency in Microsoft Office Suite - Outlook, Word, Excel, Visio,

etc. Required

5 years experience working in a hospital/health care patient access/revenue cycle

5 years experience with Epic projects Preferred