Revenue Cycle Supervisor

Kids for the Future; San Diego (CA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

PTO 19 days/year

12 paid holidays

CEUs and training

Student loan repayment $100/month

Medical plans with low employee cost

Company-paid life insurance

Long-Term Disability

Flexible Spending for medical/dental//

Employee Assistance Plan

Pet insurance

Advancement opportunities

Job summary

Healthy Connect San Diego is seeking a Revenue Cycle Supervisor to oversee Billing Specialists and Medical Record Specialists, ensuring accurate and timely billing and adherence to documentation standards.

This exempt, salaried role offers 19 days PTO per year, 12 paid holidays, free CEUs and training, and a monthly $100 student loan repayment benefit, along with robust medical and life insurance options. RHIA certification is preferred; a 4-year degree in Accounting is preferred.

Qualifications

• Bachelor's degree in Accounting or related field preferred
• RHIA certification preferred
• Five years of progressive experience in medical billing
• Two years of experience leading a billing team preferred
• Solid understanding of Medi-Cal insurance coding
• Ability to read medical documentation and coding
• Strong attention to detail and ability to follow standard processes
• Strong organizational, written and verbal communication skills
• Flexibility in managing multiple deadlines and priorities
• Excellent interpersonal and customer service skills with collaboration ability
• Ability to work independently with problem-solving and critical thinking skills
• Proficiency with EHR billing functionality (SmartCare)
• Proficient Excel skills (V-Lookup, Pivot Tables)
• Ability to navigate stairs in two-story building
• California driver's license and vehicle; CRF driver eligibility
• Able to pass criminal/background clearance

Responsibilities

• Provides oversight of Billing Specialists and Medical Record Specialists.
• Oversees daily billing processes at program level to ensure documentation requirements.
• Develops, implements, and enforces policies to avoid billing errors, fraud, waste, and abuse.
• Manages program billing audit procedures to ensure accuracy in coding and timely corrections.
• Continuously assesses billing workflows and recommends process improvements.
• Develops and prepares management reports with analyses and recommendations.
• Hires, manages, trains, mentors, and evaluates staff; motivates to meet objectives.
• Maintains a high level of confidentiality.
• Oversees PTO, holidays, and training opportunities; supports professional development.
• Supports alternative benefits including loan repayment and flexible spending options
• Ensures adherence to company policies and regulatory requirements.

Skills

Attention to detail

Leadership

Communication skills

Problem solving

Critical thinking

Customer service

Independence

Education

Bachelor's degree in Accounting or related field

RHIA certification preferred

Tools

SmartCare EHR

Excel (V-Lookup, Pivot Tables)

Job description

• Base Pay $80,000.00 - $90,000.00 / Year
• Job Category Administration
• Employee Type FT Exempt
• Required Degree 4 Year Degree
• Manage Others Yes

Hours: This is an exempt, salaried position. Office hours are Monday to Friday, 8:00 am to 4:30 pm.

As a Revenue Cycle Supervisor, you will:

• Provides oversight of Billing Specialists and Medical Record Specialists.
• Provide oversight of daily billing processes performed at program level to ensure compliance with all established documentation requirements.
• Develop, implement, and enforce policies and procedures to ensure avoidance of billing errors, fraud, waste, and abuse.
• Manage program billing audit procedures to ensure accuracy in coding. Ensure all documentation is reviewed and that billing errors are corrected in a timely manner.
• Continuously assess billing workflows to identify opportunities for process improvement and increased operational efficiency. Recommend changes when necessary and direct/assist in implementation of new processes.
• Develop and prepare management reports; provide analysis and make recommendations for areas of improvement.
• Hire, manage, train, mentor, and evaluate the performance of assigned staff, including establishing work standards and expectations; e ffectively motivate staff to achieve objectives.
• Maintain a high level of confidentiality.
• 19 days of PTO per year; 12 paid holidays per year
• Free CEUs and training
• Monthly contribution of $100 towards qualified student loan debt and access to Public Service Loan Forgiveness Program
• Choice of medical plans, with minimal employee cost/expenses and excellent coverage
• Company-paid life insurance and Long-Term Disability
• Tax-Free Flexible Spending for medical/dental/childcare expenses
• Employee Assistance Plan
• Employee discount program, including pet insurance plans
• Opportunities for advancement and growth

Healthy Connect San Diego is a great place to grow, come join our awesome team.

Healthy Connect Adult Services is a program of Healthy Connect San Diego. We provide care coordination to people with complex physical and behavioral health needs. Our team has a great retention rate because we have achievable caseload standards and performance expectations, quarterly performance incentives, and a great team culture! We are looking for people who genuinely love to help others in their professional life but also value a healthy work-life balance.

CRF staff members work together to meet the needs of San Diego County's residents who are experiencing mental/behavioral health challenges. We offer a diverse, inclusive workplace that fosters personal growth and development. You will work within a collaborative, supportive team structure, learn new ways to provide optimal support to your clients and help people change their lives for the better!

Education

Bachelor's degree in Accounting or related field preferred. Current Registered Health Information Administrator (RHIA) certification preferred.

Additional Qualifications and Skills

• Five years of progressive experience in medical billing.
• Two years of experience leading a billing team preferred.
• Solid understanding of Medi-Cal insurance coding
• Ability to reach and understand medical documentation and associated medical coding.
• Strong attention to detail and ability to follow standard process
• Strong organizational, written and verbal communication skills
• Flexibility in managing multiple deadlines and priorities
• Excellent interpersonal and customer service skills, including a proven ability to tactfully collaborate on challenging issues
• Ability to work independently with solid problem-solving skills and critical thinking skills; proven record of initiative and follow through
• Proficiency with Electronic Health Record billing functionality, preferably SmartCare.
• Proficient computer skills, with intermediate to advanced Excel skills (V-Lookup and Pivot Tables)
• This program is housed in a two-story building that does have an elevator; however, ability to navigate stairs may be required
• A valid California driver's license in good standing, personal vehicle, proof of insurance and eligibility to be an approved CRF driver is required to fulfill the essential functions of this position
• Able to pass criminal/background clearance

Summary

Under direction, this position is responsible for leading and managing organization-wide program servicesbilling operations to ensure accurate and timely billing through planning, organizing, and overseeing theactivities of billing staff. This is a leadership role that involves ensuring billing processes are efficient,accurate, and in compliance with all company policies and regulatory requirements.

Additional Information

• Services Enhanced Care Management
• Program Name 1 Healthy Connect Adult Services