Lead Care Manager II

Community Research Foundation; San Diego (CA); On-site; USD 38,586 - 40,611; Full time

Benefits offered by this job

19 days of PTO

Monthly contribution towards student loan debt

Choice of medical plans

Company-paid life insurance

Flexible Spending for medical/dental expenses

Free Employee Assistance Plan

Employee discount programs

Opportunities for advancement

Job summary

A non-profit organization in San Diego seeks an Entry Level Care Manager to provide mobile outreach and engagement, advocate for clients, and coordinate care management. Candidates should hold a Bachelor’s degree in a relevant field and possess a valid California driver’s license. This role offers a collaborative work environment, opportunities for professional development, and a comprehensive benefits package including PTO and student loan assistance. Join a supportive team dedicated to improving health outcomes for clients.

Qualifications

• Experience with youth strongly preferred.
• Experience working with Seriously Mentally Ill (SMI) population preferred.
• Validity of California driver's license required.

Responsibilities

• Provide mobile outreach and engagement.
• Assist in care management discussions.
• Screen and assess program eligibility.
• Promote health outcomes using case management.
• Connect clients to medical and community services.
• Accompany clients to office visits if needed.
• Advocate for clients and families.
• Utilize motivational interviewing and trauma-informed care.

Skills

Experience with youth

Experience with Seriously Mentally Ill (SMI)

Valid California driver’s license

Background clearance ability

Education

Bachelor’s degree in relevant field

Master’s degree in relevant field

Job description

Hours: 40 hours per week; Monday - Friday, 8:00 am to 4:30 pm (no on-call, evenings, or weekends)

Pay Rate: $28.01 to $29.48 per hour

Education: Bachelor’s degree in Public Health, Social Work, Psychology, Human Services or related field with 2 years of experience working in social services or related setting. OR Master’s degree in Public Health, Social Work, Psychology, Human Services or related field with 1 year of experience working in social services or related setting.

• 19 days of PTO and 12 paid holidays per year
• Monthly contribution of $100 toward qualified student loan debt; access to Public Service Loan Forgiveness (PSLF) program for eligible individuals
• Choice of medical plans, with minimal employee cost/expenses and excellent coverage
• Company‑paid life insurance and Long‑Term Disability
• Tax‑Free Flexible Spending for medical/dental/childcare expenses
• Free Employee Assistance Plan
• Employee discount program, including pet insurance plans
• Opportunities for advancement and growth

Responsibilities

• Provide mobile outreach and engagement
• Assist leading care management and case conference discussion
• Screen and assess for program eligibility
• Promote positive health outcomes for clients utilizing mobile case management, care coordination with other providers, and supportive services with a team of dedicated professionals
• Connect clients and their families to a medical clinic and providers, as well as other clinic and community‑based services
• Arrange transportation and accompany clients to office visits as needed
• Serve as an advocate for the client and family
• Use motivational interviewing, trauma‑informed care, and harm‑reduction practices
• Create and maintain all required documents in the electronic and paper record systems

Qualifications and Skills

• At least six months of experience working with youth strongly preferred
• Experience working with Seriously Mentally Ill (SMI) population is preferred
• A valid California driver’s license in good standing, personal vehicle, proof of insurance and eligibility to be a CRF Approved Driver are required to fulfill the essential functions of this position
• Ability to pass criminal/background clearance

Healthy Connect San Diego is a great place to grow, come join our awesome team!

Healthy Connect is a program of Healthy Connect San Diego. We provide care coordination to people with complex physical and behavioral health needs. Our team has a great retention rate because we have achievable caseload standards and performance expectations, quarterly performance incentives, remote and fieldwork (after successful in‑office training), and a great team culture! We are looking for people who genuinely love to help others in their professional life; but also value a healthy work‑life balance.

CRF staff members work together to meet the needs of San Diego County’s residents who are experiencing mental/behavioral health challenges. We offer a diverse, inclusive workplace that fosters personal growth and development. You will work within a collaborative, supportive team structure, learn new ways to provide optimal supports to your clients and help people change their lives for the better!

We are an Equal Opportunity Employer

If you need assistance completing the application, please send an email to [e-mail]

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Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Health Care Provider

Industry

Non‑profit Organization Management