Revenue Cycle Strategy Partner

City of Hope; United States; On-site; USD 120,000 - 170,000; Full time

Job summary

City of Hope is seeking a Revenue Cycle Strategy Partner to drive strategic initiatives across the system, conducting in-depth analyses and collaborating with IT, finance, and operations to deliver measurable improvement. You will lead multi-functional teams, translate complex challenges into actionable recommendations, and support change management for new processes.

The role requires 5+ years in related work, with a strong background in analytics and stakeholder engagement.

Qualifications

• Bachelor's or Master's in a relevant field with 3+ years (Master's) or 5+ years (Bachelor's) of experience.
• Experience leading strategic initiatives, business transformation projects, or operational improvement efforts.
• Strong analytical and problem-solving capabilities with the ability to interpret complex data.

Responsibilities

• Lead mid-sized strategic projects and workstreams from planning to performance tracking.
• Develop plans, milestones, and metrics aligned with revenue cycle goals.
• Conduct detailed data analyses to identify trends, risks, and opportunities.
• Create executive-ready presentations and reports for decision-making.
• Partner with IT, finance, and operations to implement process improvements.

Skills

Data analysis

Strategic thinking

Project leadership

Stakeholder communication

Excel

PowerPoint

Tableau/Power BI/SQL

Cross-functional collaboration

Education

Bachelor's degree in Business Administration/Healthcare Administration/Finance

Master's degree in Business Administration/Healthcare Administration/Finance

Tools

Excel

PowerPoint

Word

Tableau

Power BI

SQL

Job description

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

The Revenue Cycle Strategy Partner supports the development and execution of strategic initiatives aimed at improving revenue cycle performance across the City of Hope system. In this highly visible role, you will conduct in-depth analyses, identify operational improvement opportunities, and collaborate with cross-functional teams to implement innovative solutions. Working independently on moderately complex projects, you will play a key role in advancing revenue cycle transformation efforts and driving measurable business outcomes across the organization.

As a successful candidate, you will:

• Lead and manage mid-sized strategic projects and workstreams, including planning, analysis, execution, communication, and performance tracking.
• Develop project plans, milestones, and success metrics that align with organizational goals and revenue cycle improvement initiatives.
• Conduct detailed data analysis and performance assessments to identify trends, inefficiencies, risks, and opportunities for optimization.
• Create executive-ready presentations and reports that support strategic decision-making and business priorities.
• Perform market research, evaluate vendors, and assess innovative solutions to improve revenue cycle operations.
• Partner closely with operational, IT, and finance teams to implement process improvements and technology-enabled solutions.
• Build strong relationships with stakeholders across the organization and serve as a trusted consultative resource for strategic initiatives.
• Translate complex business challenges into actionable recommendations and data-driven solutions that support continuous improvement.
• Support change management and communication efforts to ensure successful adoption of new processes and initiatives.
• Contribute to knowledge-sharing efforts and provide guidance and support to team members as needed.

Your qualifications should include:

• Bachelor’s degree in Business Administration, Healthcare Administration, Finance, or a related field with 5+ years of relevant experience; or
• Master’s degree in Business Administration, Healthcare Administration, Finance, or a related field with 3+ years of relevant experience.
• Additional relevant experience may substitute for the minimum educational requirement.
• Experience leading strategic initiatives, business transformation projects, or operational improvement efforts.
• Strong analytical and problem-solving capabilities with the ability to interpret complex data and identify actionable insights.
• Excellent written, verbal, and presentation skills with the ability to communicate effectively across all organizational levels.
• Ability to manage multiple priorities, meet deadlines, and work effectively in a fast-paced environment.
• Proficiency with Microsoft Office Suite, including Excel, PowerPoint, and Word.
• Experience with data analytics and visualization tools such as Tableau, Power BI, SQL, or similar platforms.
• Experience working collaboratively across cross-functional teams in healthcare or complex organizational settings preferred.
• Lean Six Sigma, project management, healthcare analytics training, PMP, HFMA CRCR, or similar certifications are preferred.

City of Hope employees’ pay is based on the following criteria: work experience, qualifications, and work location.

City of Hope is an equal opportunity employer.