Revenue Cycle Specialist - Orthodontics

Families First Pediatrics; South Jordan (UT); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off (PTO) & holidays

401k with employer match

Job summary

Families First Pediatrics in South Jordan is seeking a Revenue Cycle Specialist for orthodontics. You will ensure accurate and timely collection of payments for accounts receivable while delivering excellent customer service to families and insurers.

The role emphasizes managing orthodontic billing, submitting claims, and working with payers to resolve issues. The position starts in-office with a potential hybrid arrangement after training, and a supportive team culture is highlighted.

Qualifications

• Minimum two years' experience in Orthodontic billing
• Denticon experience preferred
• High school diploma or GED required

Responsibilities

• Manage and process patient payment contracts and arrangements
• Submit insurance claims for orthodontic services
• Run aging reports and research to collect, appeal or re-bill as needed
• Initiate written appeals for contract discrepancies and underpayments
• Collaborate with payers via phone and online to resolve issues and secure payments
• Provide excellent customer service to patients and insurers
• Document collection activity accurately with timely follow-up
• Evaluate accounts for potential referral to collection agency if needed
• Adapt to changing department needs and take on additional duties as required

Skills

Orthodontic billing

Denticon

Education

High school diploma or GED

Job description

Join the Dedicated Team at Families First Pediatrics!

Are you looking for a meaningful career that allows you to make a positive impact on the lives of families and children? Families First Pediatrics is part of a comprehensive pediatric group that provides medical, mental health, dental, and orthodontic services. We are a passionate team committed to delivering outstanding care and ensuring the well-being of the families we serve.

Position: Revenue Cycle Specialist - Orthodontics

Location: South Jordan

Schedule: Monday - Friday 8:30am - 4:30pm

Revenue Cycle Specialist

Job Summary:

As a Revenue Cycle Specialist, you will play a crucial role in ensuring the accurate and timely collection of payments for all outstanding accounts receivable. Your attention to detail and dedication to providing excellent customer service will contribute to the financial health of our practice and enable us to continue serving our community effectively.

Essential Duties and Responsibilities:

• Manage and process patient payment contracts and arrangements
• Submitting insurance claims
• Running aging reports and conducting research to collect, appeal, or re-bill as needed
• Initiating written appeals for contract discrepancies and underpayments
• Collaborate with payers through phone and online interactions to resolve account issues and secure timely payments
• Providing exceptional customer service by addressing inquiries from patients and insurance companies
• Documenting collection activity accurately and thoroughly, ensuring timely follow-up
• Analyzing accounts for possible collection agency referral, if required
• Adapting to changing department needs and taking on additional duties as necessary

Education and Experience:

To thrive in this role, you should possess the following qualifications:

• Minimum two years' experience in Orthodontic billing
• Denticon experience preferred
• High school diploma or GED required

Hybrid Opportunity:

This is an in-office position. After a successful 6-to-12-month training period, employees may be eligible to transition to a hybrid schedule, working 2 days from home and 3 days in office each week.

Join Our Caring and Supportive Team! At Families First Pediatrics, we foster a positive and inclusive work environment that values teamwork, integrity, and growth. We are dedicated to supporting our employees' personal and professional development, and we believe that their well-being directly contributes to the exceptional care we provide to our patients and their families.

Full-Time employee benefits include:

• Health, dental, and vision insurance
• Paid time off (PTO) and paid holidays
• (401k) with employer match after 12 months
• Employee Assistance Program
• A positive and collaborative work environment

Ready to join our mission to create healthy smiles for children and families?

We value diversity and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.