Revenue Cycle Specialist II-Collections

Excelsia AMM; Glenolden (Delaware County); On-site; USD 42,000 - 59,000; Full time

Benefits offered by this job

Medical, Dental and Vision plans

Paid time off and holidays

401(k) employer match

Education Assistance

Job summary

Excelsia Injury Care is hiring for an AR Collections professional to manage unpaid accounts and streamline billing across our nationwide network.

The role emphasizes accuracy in account data, timely claim resubmissions, and coordination with attorneys, adjusters, and patients to resolve billing questions. Experience in 3rd‑party billing is required, with preference for Workers’ Comp knowledge.

Qualifications

• Working knowledge of insurance billing and collection procedures.
• 2+ years’ experience in third-party billing / AR collections.
• Knowledge of Worker’s Comp and Auto Insurance claim processing is preferred.
• Must have analytical and problem-solving skills.

Responsibilities

• Review AR and follow up on unpaid accounts (including utilization of Artiva and/or specialized projects).
• Review accounts in all databases (where applicable) for accuracy.
• Resubmit claims if necessary.
• Forward adjustments/corrections to the designated employees at the BSO: write offs, payment adjustments, refunds, etc.

Skills

Analytical skills

Problem-solving

Education

High School diploma or GED

Tools

Artiva

Job description

About Us

Born in 1993, Excelsia Injury Care’s mission is to restore quality of life through patient-centric care and support for those injured in motor vehicle or work-related accidents. With over 100 patient care centers across the Mid-Atlantic, Midwest, and Mountain West regions, our vision is to be the leading provider of injury care, setting the standard for excellence in every community we serve and expanding access to high-quality care nationwide.

At Excelsia, we deliver the full continuum of outpatient care within one seamless, connected system. Our diverse team of medical specialists offers a wide range of treatment services, covering medical, orthopedics, neurology, rehabilitation, diagnostic, and surgical. We are committed to supporting patients through personalized support, detailed documentation, and outcome-oriented care coordination to make the recovery process easier. With Excelsia, patients are never far from the care they need—with the compassion they deserve.

Founded on the values of respect and trustworthiness, we are committed to delivering services that adhere to the highest legal, regulatory, and ethical standards. As responsible corporate citizens, we integrate environmental, social, and governance (ESG) considerations into our business practices, ensuring that we positively impact the healthcare companies we serve, our employees, and the communities we reach.

Job Duties

Collecting

• Review AR and follow up on unpaid accounts (including utilization of Artiva and/or specialized projects)
• Review accounts in all databases (where applicable) for accuracy
• Resubmit claims if necessary.
• Forward the following adjustments /corrections to the designated employees at the BSO: write offs, payment adjustments, refunds, etc.
• Assist attorneys, adjustors, and patients with account information and billing questions. Obtain billing information if missing.
• Work A/R correspondence
• Keep AR pools in Artiva current.
• Complete daily A/R log
• Communicate with BSO staff as necessary.
• Other duties as assigned.

Minimum Requirements

• High School diploma or GED equivalent
• Working knowledge of insurance billing and collection procedures
• > 2 years’ experience in 3rd party billing /AR Collections
• Knowledge of Worker’s Comp and Auto Insurance claim processing is preferred.
• Must have analytical and problem-solving skills.

Physical/Mental Requirements

Sitting, standing, walking, reaching above shoulder length, working with body bent over at waist, working in kneeling position, climbing stairs, climbing ladders, working with arms extended at shoulder length, lifting maximum of 20 lbs.

Why work for Excelsia Injury Care? We offer a competitive salary, a great and stable work environment as well as amazing benefit package! Offered Benefits include:

• Medical, Dental and Vision plans through CareFirst with PPO And HSA options available the first of the month after your hire date.
• Rich leave benefits including PTO that is accrued starting on your first day of work, 8 company-recognized paid holidays plus a floating holiday, and 5 days of sick leave each calendar year.
• Employee Assistance Program, Earned Wage Access, and Employee Assistance Fund.
• Discounts on shopping and travel perks through WorkingAdvantage.
• 401(k) retirement plan with employer match.
• Paid training opportunities and Education Assistance Program.
• Employee Referral Bonus Program

Diversity Statement

Excelsia Injury Care is an equal opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity, or any other consideration protected by federal, state or local laws.