Revenue Cycle Representative I

Jefferson Health; Abington Township (PA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life and AD&D insurance

Short- and long-term disability

Retirement plans

Tuition assistance

Job summary

Jefferson Health in Abington, PA is seeking a Revenue Cycle Representative I to manage follow‑up with third‑party payers, patients and hospital departments to resolve outstanding balances and payment discrepancies.

This role requires the ability to work with payers on unpaid or denied accounts, review denials and adjustments, and collaborate across teams to ensure timely, accurate collections.

Qualifications

• High School Diploma or GED required.
• Associates or Bachelors degree preferred.

Responsibilities

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Contact payers regarding unpaid or denied accounts.
• Contact third party payers, hospital departments, and patients to obtain information required for account resolution, i.e. unpaid, denied accounts, payment variances, etc.
• Resolve claim edits with internal departments.
• Update and reconcile adjustments as necessary.
• Analyze and research payment discrepancies. Determine and execute appropriate action for resolution.
• Contacts payers regarding unpaid accounts within designated timeframes.
• Maintains understanding of various third-party insurance carriers and regulatory requirements related to receiving full and proper payments.
• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Maintains productivity and quality requirements as defined by departmental policy.
• Demonstrated ability to work independently with minimal supervision.
• Reviews correspondence and takes appropriate action to expedite resolution of outstanding receivables with established quality/time standards.

Skills

Payer follow-up

Accounts receivable

Communication skills

Attention to detail

Education

High School Diploma/GED

Associates or Bachelor's degree preferred

Job description

Job Description

Responsible for the follow-up with all third-party payers, patients and other departments related to outstanding account balances, payment discrepancies and execute resolution.

Job Details

Revenue Cycle Representative I

Essential Functions

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Contact payers regarding unpaid or denied accounts.
• Contact third party payers, hospital departments, and patients to obtain information required for account resolution, i.e. unpaid, denied accounts, payment variances, etc.
• Resolve claim edits with internal departments.
• Update and reconcile adjustments as necessary.
• Analyze and research payment discrepancies. Determine and execute appropriate action for resolution.
• Contacts payers regarding unpaid accounts within designated timeframes.
• Maintains understanding of various third-party insurance carriers and regulatory requirements related to receiving full and proper payments.
• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Maintains productivity and quality requirements as defined by departmental policy.
• Demonstrated ability to work independently with minimal supervision.
• Reviews correspondence and takes appropriate action to expedite resolution of outstanding receivables with established quality/time standards.

Education

High School Diploma/GED required

Associates or Bachelors degree preferred

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Abington Memorial Hospital

Primary Location Address

1200 Old York Road, Abington, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.