Revenue Cycle Quality & Training Analyst-Access/PFS/HIM

Kansas Health System; Lenexa (KS); On-site; USD 65,000 - 90,000; Full time

Job summary

Kansas Health System is seeking a Revenue Cycle Quality & Training Analyst to educate end users on EMR workflows and system improvements. You will partner with IT to troubleshoot applications, develop and update training materials, and support go-live activities.

The role requires EPIC credentialing within 6 months, strong analytics, and the ability to travel between health system locations. Full-time, on-site at Southlake Campus.

Qualifications

• Associates degree or higher required; bachelor’s preferred.
• 3+ years in process improvement, quality and productivity analysis, or related training roles.
• 4+ years overall experience in related field.

Responsibilities

• Identify workflow and EMR improvement opportunities through data analysis.
• Develop training curricula and deliver workshops for end users.
• Support EMR functionality upgrades and maintain training environments.
• Coordinate training plans and materials for Revenue Cycle teams.

Skills

Process improvement

Quality analytics

Training delivery

Documentation

Education

Associates Degree in related field

Bachelor's Degree preferred

Tools

EPIC

Job description

Revenue Cycle Quality & Training Analyst-Access/PFS/HIM

Southlake Campus

Position Summary / Career Interest

The Revenue Cycle Quality and Training Analyst role is responsible for educating end users with consideration to adult learning principles, workflow and efficiency. This position provides educational assistance to end users and observes users interacting with electronic medical record (EMR) to identify additional education needed or system improvement opportunities. The Revenue Cycle Quality & Training Analyst promotes use of the system to support effective operational workflows. Works closely with information systems team and end users to troubleshoot and correct problems relating to applications and assist with implementations of revenue cycle software products. This role assists in the delivery of the organization's desired outcomes and improve customer satisfaction by improving revenue cycle efficiency and streamlined workflows. Responsible to conduct quality and assurance reviews and productivity reporting.

Responsibilities and Essential Job Functions

• Identifies and documents workflow and EMR process improvement opportunities through analysis of quality, productivity and compliance reporting.
• Performs productivity & quality analysis to identify and reports individual and department training opportunities.
• Participates in EMR application activities that may impact training, including updating of EMR training environments. Provides ongoing education and communication through established communication pathways.
• Provides support for new EMR functionality, optimizations and upgrades to include creation and update of training curriculum and at elbow go-live support.
• Follows pre-determined training plan to ensure adequate training and coordinates updates to training plan and material to meet ongoing needs of Revenue Cycle teams.
• Teaches workshops or training modules as needed.
• Collaborates in a multidisciplinary team environment to produce positive outcomes.
• Conducts with training for department new hires and existing staff as necessary.
• Assists with follow up competencies when assigned.
• Learns new development of LPO (Lean Promotion Office) product offerings and infrastructure, including Lean "Best Practices", tools and methods for Lean education and promotion of Lean thinking throughout the organization.
• Participates in ongoing development of the Lean Management system.
• Participates in workshops, providing documentation support for events.
• Responsible to monitor and respond to health system revenue cycle support email, including follow up on outstanding issues as needed and bring new issues to team status meetings.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.

These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience

• High School Graduate
• Associates Degree in a related field of study from an accredited college or university.
• 4 or more years of experience in a related field.
• 3 or more years of experience in process improvement, quality and productivity analysis, compliance reporting, training, patient accounting, or patient registration/patient service rep.

Preferred Education and Experience

• Bachelors Degree in a related field of study from an accredited college or university.
• Lead or supervisory experience.

Required Licensure and Certification

EPIC credentialing must be completed within 6 months of hire. within 180 Days

Knowledge Requirements

Ability to travel between Health System locations with minimal to no notice.

Time Type

Full time

Job Requisition ID

R-58240

Equal Employment Opportunity

The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion .

The health system provides reasonable accommodations to qualified individuals with disabilities.

Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.