Revenue Cycle Manager

The Wisdom Teeth Guys; Houston (TX); On-site; USD 110,000 - 160,000; Full time

Job summary

Wisdom Teeth Guys is seeking a Revenue Cycle Manager to own and scale our insurance revenue cycle across multiple markets. This is a senior, build-and-scale role designed to drive performance and growth.

You’ll lead verification, claims, credentialing, and the in-house team, own KPIs, and establish processes and training that ensure fast, accurate reimbursements as we expand.

This role reports to senior leadership and offers high visibility in a fast-growing dental service organization.

Qualifications

• 5+ years in dental or healthcare revenue cycle management, owning the full cycle.
• Proven ability to stabilize, build, or scale RCM across multiple locations.
• Strong command of dental/medical insurance, verification, claims, denials, and Medicaid.
• Documented workflows, training systems, and measurable accountability.

Responsibilities

• Oversee end-to-end revenue cycle: verification, coding support, claim submission, payment posting, AR and denial management, and patient collections across markets.
• Define and report KPIs: net collection rate, AR days, denial rates, clean-claim rate, aging.
• Standardize workflows and training; build SOPs to keep performance consistent across locations.
• Lead and develop verification and claims staff; scale teams as we open new markets.
• Manage relationships with outsourced billing partners and audit outputs.
• Stand up revenue cycle operations for new markets as they launch.

Skills

Revenue cycle management

Team leadership

KPI reporting

Process improvement

Vendor management

Job description

Wisdom Teeth Guys is a growing multi-market DSO, and we’re hiring a Revenue Cycle Manager to own and scale our insurance revenue cycle. This is a senior, build-and-scale role — not a maintain-the-status-quo one. You’ll lead insurance verification, claims, and credentialing across all of our markets, own the metrics that drive our financial performance, and build the processes and team structure to scale as we open new markets and grow.

You’ll lead a team that includes a billing manager, verification specialists, claims staff, and team leads.

Overview

What you’ll own

• End-to-end revenue cycle: verification, coding support, claim submission, payment posting, AR and denial management, and patient collections across all markets.
• KPIs and reporting: net collection rate, days in AR, denial and rejection rates, clean-claim rate, and aging — with regular reporting to leadership.
• Process and training: document and standardize workflows, build training systems, and create the SOPs that keep performance consistent across locations.
• Team leadership: manage and develop in-house verification and claims staff; build the structure and capacity needed as we scale.
• Vendor management: own the relationship with any outsourced billing partners — performance, SLAs, audit of their output, and the in-house audit function that works alongside them.
• New-market readiness: stand up revenue cycle operations for new markets as we open them.

What we’re looking for

• 5+ years in dental or healthcare revenue cycle management, with a track record of owning the full cycle (not just billing or just verifications).
• Proven success stabilizing, building, or scaling RCM operations — ideally across multiple locations in a DSO, MSO, or multi-site group.
• Strong command of dental and medical insurance: PPO, HMO, and Medicaid verification and claims; coding; denials and appeals.
• Process builder: you’ve documented workflows, created training, and put metrics and accountability in place — not just worked within someone else’s system.
• People leader: experience managing and developing distributed/remote teams.
• Data-driven: comfortable owning KPIs and using them to drive improvement.

Why this role

• A genuine ownership role with the autonomy to build, not just maintain.
• High visibility with senior leadership and direct impact on the company’s financial performance and growth.
• A growing organization with multiple new markets on the roadmap.