Revenue Cycle Director, Hybrid, Patient Financial Services

Adventist HealthCare; Gaithersburg (MD); Hybrid; USD 128,000 - 192,000; Full time

Benefits offered by this job

Paid Time Off

Retirement plan match

Educational assistance

Employee parking

Disability insurance

Job summary

Adventist HealthCare is seeking an experienced Revenue Cycle Director for our Patient Financial Services Department. This role combines strategic leadership with hands-on process optimization in a hybrid environment, with a focus on improving AR performance and regulatory compliance.

The ideal candidate will have a Bachelor's in business or healthcare management and at least 10 years of healthcare revenue cycle experience, plus strong Excel, Word, and communication skills to guide

Qualifications

• Bachelor's degree required; business or healthcare management preferred.
• At least 10 years of experience in healthcare revenue cycle management.
• Proficient PC skills in Windows; Word and Excel essential.

Responsibilities

• Lead Revenue Cycle initiatives and drive performance improvements.
• Translate complex data into actionable recommendations for all levels.
• Build and maintain relationships with stakeholders across business units.
• Ensure compliance with legal and regulatory requirements of local Revenue Cycle processes.
• Oversee a team of approximately 50 FTEs and manage AR impact over $200M.

Skills

Advanced Excel

Communication skills

Analytical thinking

Leadership

Problem-solving

Education

Bachelor's degree in business or healthcare management

Tools

Word

Excel

Windows OS

Job description

Support Center

Adventist HealthCare seeks to hire an experienced Revenue Cycle Director for our Patient Financial Services Department who will embrace our mission to extend God's care through the ministry of physical, mental, and spiritual healing.

As a Revenue Cycle Director, you will:

• Have solid analytical skills, be able to translate complex data into clear action and can communicate it to junior and senior levels of the organization. Advanced Excel Sheets skills preferred.
• Possess strong written and oral communication skills.
• Be detailed-oriented, organized, and takes pride in the quality of their work.
• Have problem-solving skills and ability to make timely decisions.
• Promote AHC values; overall teamwork and a positive work environment
• Lead multi-disciplined teams to integrate their solutions & services.
• Build & maintain relationships with key stakeholders covering a range of business sectors.
• Provide insights to enhance delivery models & outcomes that meet their entity needs.
• Collaborate with implementation & development teams to enhance service delivery.
• Ensure legal compliance and regulatory compliance of local Revenue Cycle processes at the entity.
• Attend and participate in committees and task forces as assigned.
• Other duties as assigned

Qualifications include:

• Bachelor’s Degree required, business or healthcare management preferred
• A minimum of 10 years’ experience in healthcare revenue cycle management.
• PC skills in a Windows environment are required.
• Knowledge and utilization of desktop applications including Word and Excel is essential.
• Ability to initiate and follow through on projects and work independently with minimal supervision required.
• Has ability to impact in excess of $200M in A/R
• Oversight of staff of approximately 50 FTE's

Work Schedule:

• Employment Type: Full-time
• Hours per Week: 40 hrs/week
• Typical Daily Schedule: This is a hybrid, Monday through Friday day-shift position, with three days onsite and two days remote
• Shift Type: Day
• Weekend Requirements: None
• Holiday Requirements: Required/Follow company holiday calendar
• On-Call: No
• Shift Differential Eligible: No

Pay Range:

$127,850.69 - $191,776.04

If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.

Under the Fair Labor Standards Act (FLSA), this position is classified as:

United States of America (Exempt)

At Adventist HealthCare our job is to care for you.

We do this by offering:

• Work life balance through nonrotating shifts
• Recognition and rewards for professional expertise
• Free Employee parking
• Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
• Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
• Paid Time Off
• Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
• Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
• Subsidized childcare at participating childcare centers
• Tuition Reimbursement
• Employee Assistance Program (EAP) support

As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County.

If you want to make a difference in someone's life every day, consider a position with a team of professionals who are doing just that, making a difference.

COVID-19 Vaccination

Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.

Tobacco and Drug Statement

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.

While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.

Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing. ("Nicotine products" include, but are not limited to: cigarettes, cigars, pipes, chewing tobacco, e-cigarettes, vaping products, hookah, and nicotine replacement products (e.g., nicotine gum, nicotine patches, nicotine lozenges, etc.).

Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants’ religious beliefs.

Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.