Revenue Cycle-Credit Coordinator II

Johns Hopkins Medicine; Middle River (MD); Remote; USD 26,000 - 43,000; Full time

Benefits offered by this job

Career growth

Diverse and collaborative environment

Paid Time Off

Benefits package

Job summary

Johns Hopkins Health System seeks a Credit Balance Analyst to resolve patient and insurance credits in the health system's accounts receivable. You will collaborate with billing and other departments to streamline credits processes and improve financial performance.

Requirements include a high school diploma and 2+ years in credits/receivables, with strong communication, confidentiality, and MS Office skills. Training and development opportunities are available within a collaborative environment.

Qualifications

• Requires High School Diploma/GED or equivalent.
• Minimum 2+ years in credits or accounts receivable.
• Maintains confidentiality and demonstrates strong communication.
• Proficient in MS Office and basic data accuracy.
• Ability to navigate changing processes and adapt quickly.

Responsibilities

• Resolves and reconciles credit balances from patient and insurance companies.
• Handles credit discrepancies and collaborates with billing and collections.
• Suggests process improvement initiatives to enhance efficiency.
• Prepares and analyzes monthly financial reports.
• Identifies trends and issues in credit processing and implements corrective actions.
• Participates in cross-departmental projects to improve operations.
• Ensures compliance with hospital policies and regulatory requirements related to credit handling.
• Provides training and guidance to junior credits staff.

Skills

Communication skills

Confidentiality

Adaptability

Attention to detail

Education

High School Diploma/GED

2+ years in credits or accounts receivable

Tools

MS Office

Job description

What Awaits You?

• Career growth and development
• Diverse and collaborative working environment
• Paid Time Off
• Affordable and comprehensive benefits package

This is a remote role, only applicants will be consdiered who are workgin from MD, DC, VA, PA, DE, or FL.

Job Summary:

Responsible for resolving both patient and insurance credit balances in the billing and collection of accounts receivable of the Health System and School of Medicine. Collaborates with various departments to streamline credits processes and enhance overall financial performance.

Functions:

• Resolves and reconciles credit balances from patient and insurance companies for the appropriate accounts.
• Handles credit discrepancies and collaborates with billing and collections departments to resolve issues.
• Suggests process improvement initiatives to enhance the efficiency and accuracy of credit processes.
• Prepares and analyzes monthly financial reports related to credit activities.
• Identifies trends and issues in credit processing and implements corrective actions.
• Participates in cross-departmental projects to improve overall financial operations.
• Ensures compliance with hospital policies, procedures, and regulatory requirements related to credit handling and application.
• Provides training and guidance to junior credits staff.

Qualifications:

• High School Diploma/GED or equivalent (Required)
• 2+ years of experience in credits, accounts receivable, or a related financial field (Required)
• Navigate rapidly changing situations, from evolving patient needs to technological advancements, by remainingflexible, continuously learning, embracing new challenges, and quickly recovering from setbacks.
• Good written and verbal communication skills with an emphasis on confidentiality, tact, and diplomacy.
• Completes basic to moderately complex business support assignments; work involves minimal problem resolution.
• Strong attention to detail and self-directed to consistently ensure data integrity and accuracy.
• Performs work thoroughly in a cost-efficient manner and at a high productivity level.
• Intermediate proficiency and experience using Microsoft Office Package (Excel, PowerPoint, Word, Outlook).

Salary Range: Minimum $18.87/hour - Maximum $31.15/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.