Revenue Cycle Content Lead — Strategy & SOPs

100 Impact Advisors LLC; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

Impact Advisors LLC is a nationally recognized healthcare management consulting firm delivering Best in KLAS advisory, implementation, and optimization services. The Manager, Content Management leads strategy, governance, and maintenance of RCMS content, creating standardized documentation and training materials for consistent execution across client engagements.

You will collaborate with clients, operational leaders, and subject matter experts to capture requirements, document complex

Qualifications

• Experience developing operational documentation, SOPs, and training materials.
• Strong knowledge of revenue cycle operations and related functions.
• Excellent written, verbal, and presentation communication skills.
• Proven leadership and team-management experience in a fast-paced setting.

Responsibilities

• Develop and govern the RCMS content strategy and governance.
• Oversee creation and maintenance of SRGs, SOPs, policies, and job aids.
• Lead design of revenue cycle training curricula and learning paths.
• Support client implementations and operational transformations with documentation.

Skills

Content management

Technical writing

Leadership

Healthcare operations

Training design

Project management

Stakeholder management

Job description

Impact Advisors LLC is a nationally recognized healthcare management consulting firm delivering Best in KLAS advisory, implementation, and optimization services. The Manager, Content Management leads strategy, governance, and maintenance of RCMS content, creating standardized documentation and training materials for consistent execution across client engagements.

You will collaborate with clients, operational leaders, and subject matter experts to capture requirements, document complex