Revenue Cycle Associate: Patient Access & Financial Counseling

Indiana University Health; Indiana; On-site; USD 38,000 - 52,000; Full time

Job summary

Indiana University Health is seeking a full-time Revenue Cycle Services associate to deliver customer-facing support. Responsibilities include scheduling, registration, insurance verification, prior-authorization, financial counseling, and cashiering, with emphasis on service quality and teamwork.

The role requires experience in hospital Revenue Cycle, strong communication skills, and the ability to work within a collaborative environment to meet objectives.

Qualifications

• At least one year of Revenue Cycle experience preferred.
• Knowledge of patient registration and financial clearance required.
• Strong interpersonal and problem-solving skills are essential.
• Excellent written and verbal communication abilities.

Responsibilities

• Deliver customer-facing services within Revenue Cycle System Services.
• Handle scheduling, registration, insurance verification, and prior-authorization.
• Provide financial counseling and cashiering as needed.
• Assist with release of information and general customer service.
• Collaborate with team to meet productivity and service standards.

Skills

Customer service

Communication

Teamwork

Problem solving

Education

High School Diploma

Job description

Indiana University Health is seeking a full-time Revenue Cycle Services associate to deliver customer-facing support. Responsibilities include scheduling, registration, insurance verification, prior-authorization, financial counseling, and cashiering, with emphasis on service quality and teamwork.

The role requires experience in hospital Revenue Cycle, strong communication skills, and the ability to work within a collaborative environment to meet objectives.