Revenue Cycle AI Automation Specialist

University of Washington Medical Center; Seattle (WA); On-site; USD 95,000 - 130,000; Full time

Job summary

UW Medicine is seeking a Revenue Cycle Intelligent Automation Analyst to join the Enterprise Revenue Cycle program. This role collaborates with ERC departments and IT Services to design, develop, and deliver intelligent automation solutions that improve revenue cycle operations and outcomes.

You will identify automation opportunities, translate business requirements into design specs, and ensure solutions are delivered on time while maintaining strong customer relationships and meeting service

Qualifications

• Bachelor’s degree in health-care oriented profession, business-related field, or other disciplines that demonstrate analytical or communications abilities.
• 4+ years healthcare/IT experience, including 2+ years of healthcare process improvement and/or automation/AI delivery experience.
• Ability to complete training and obtain certification for new technologies.
• Experience with Epic, working with Revenue Cycle modules.
• Demonstrated experience translating complex business requirements into design specifications, articulating alternatives, following change control processes, and maintaining documentation.
• Above average proficiency in desktop computers and Office applications.
• Above average proficiency in database structures, data definitions and data relationships.
• Familiarity with all phases of SDLC.
• Experience in identifying critical test cases and troubleshooting workflow and technical issues.

Responsibilities

• Identify automation/AI opportunities through analysis.
• Provide consistent and timely automation/AI deliverables using thorough analysis and thoughtful application of technologies.
• Work with other analysts, developers, customers, and vendors to elicit, analyze and document requirements.
• Research, troubleshoot and perform detailed analysis on customer inquiries and anomalies to support issue resolution and decision making.
• Ensure approved intelligent automation solutions are completed in a timely manner and to the satisfaction of the customers.
• Coordinate with all resources needed to accomplish the request either directly or through delegation.
• Create and maintain strong, service-oriented relationships with internal and external stakeholders, including meeting Service Level Agreements.
• Unit test all changes associated with automation projects.
• Execute functional and integrated test scripts, tracking defects and status to ensure quality automation deliverables.
• Test all scenarios at the end-to-end solution level.

Skills

Healthcare IT experience

Epic Revenue Cycle

Requirements analysis

SDLC familiarity

Communication skills

Education

Bachelor’s degree in health-care oriented or related field

Tools

Epic

Office applications

Job description

UW Medicine is seeking a Revenue Cycle Intelligent Automation Analyst to join the Enterprise Revenue Cycle program. This role collaborates with ERC departments and IT Services to design, develop, and deliver intelligent automation solutions that improve revenue cycle operations and outcomes.

You will identify automation opportunities, translate business requirements into design specs, and ensure solutions are delivered on time while maintaining strong customer relationships and meeting service