Revenue Cycle & Access Transformation Director

Indiana University Health; Indianapolis (IN); On-site; USD 140,000 - 210,000; Full time

Job summary

Indiana University Health is seeking a Director of Revenue Cycle Services to provide strategic and operational leadership across specialty care scheduling, referral management, and patient access functions. The role emphasizes transforming access, improving patient experience, and driving enterprise scheduling capabilities.

The ideal leader has a track record of guiding complex teams through change, implementing technology-driven solutions, and building partnerships in a matrixed healthcare

Qualifications

• Bachelor's degree or equivalent experience required.
• Minimum 3 years of revenue cycle management experience.
• Knowledge of healthcare billing terminology concepts and processes.
• Ability to plan and manage resource utilization.
• Strong interpersonal, problem-solving and analytical skills.
• Effective written and verbal communication in various settings.
• Ability to organize work to meet performance expectations.
• Ability to promote teamwork and develop team members.
• Ability to manage within a budget and drive continuous performance improvement.

Responsibilities

• Provide strategic and operational leadership for scheduling, referral management, and patient access across the organization.
• Lead large-scale transformation initiatives and technology implementations to improve access and efficiency.
• Partner with executives and clinic stakeholders to translate strategy into operational results.

Skills

Revenue cycle management

Communication skills

Strategic leadership

Problem-solving

Team development

Budget management

Resource planning

Education

Bachelor's degree or equivalent experience

Job description

Indiana University Health is seeking a Director of Revenue Cycle Services to provide strategic and operational leadership across specialty care scheduling, referral management, and patient access functions. The role emphasizes transforming access, improving patient experience, and driving enterprise scheduling capabilities.

The ideal leader has a track record of guiding complex teams through change, implementing technology-driven solutions, and building partnerships in a matrixed healthcare