Revenue & Collections Office Manager

The Overlook at Rowan; Salisbury (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

The Overlook at Rowan in Salisbury, NC is seeking a Business Office Manager to oversee billing, AR follow-up, and collections with a focus on accuracy and compliance. You will coordinate with admissions and leadership to ensure clean payer workflows and trusted resident financial processes.

Ideal candidates bring SNF business office experience, meticulous attention to detail, and strong communication with families and staff to maintain orderly, compliant records.

Qualifications

• Must-haves: SNF business office experience preferred.
• High attention to detail and confidentiality are essential.
• Strong communication and follow-up skills are required.

Responsibilities

• Manage billing support, trust accounts, collections coordination, and audits.
• Ensure resident financial processes are compliant and clear.
• Partner with admissions and leadership for clean payer workflows.

Skills

AR follow-up

Billing support

Collections coordination

Attention to detail

Communication

Confidentiality

Education

SNF business office experience

High school diploma or equivalent

Tools

EMR billing systems

Job description

The Overlook at Rowan in Salisbury, NC is seeking a Business Office Manager to oversee billing, AR follow-up, and collections with a focus on accuracy and compliance. You will coordinate with admissions and leadership to ensure clean payer workflows and trusted resident financial processes.

Ideal candidates bring SNF business office experience, meticulous attention to detail, and strong communication with families and staff to maintain orderly, compliant records.