Revenue Assistant

City of Lancaster; Lancaster (Lancaster County); On-site; USD 40,000 - 60,000; Full time

Job summary

City of Lancaster in Lancaster, PA is seeking a Revenue Assistant to support daily revenue processing, reconciliation, and reporting. You will help maintain records, assist with invoicing, and coordinate with accounting to resolve discrepancies, contributing to accurate municipal finances.

The role requires attention to detail, data entry accuracy, and strong MS Office skills. On-site work in City of Lancaster locations is expected, with a focus on reliable, compliant revenue administration.

Qualifications

• High school diploma or GED required.
• Minimum 3 years of accounting or revenue processing experience preferred.
• Experience with accounting ERP or financial management systems preferred.

Responsibilities

• Process and record payments (checks, electronic, cash).
• Reconcile revenue reports daily, weekly, and monthly.
• Maintain financial records and documentation.
• Assist with invoicing and accounts receivable tracking.
• Monitor past-due balances and follow up as needed.
• Prepare revenue summaries and assist with financial reporting.
• Coordinate with accounting staff to resolve discrepancies.
• Ensure compliance with internal policies and audit requirements.
• Provide revenue-related administrative support.

Skills

Data entry accuracy

Microsoft Office proficiency

Attention to detail

Communication skills

Education

High School diploma or GED

Tools

ERP systems

Excel

Word

Outlook

Job description

Explore a rewarding career with the City of Lancaster, Pennsylvania! Spanning just 7 square miles in south Central Pennsylvania, the City of Lancaster is home to nearly 60,000 diverse residents. The City oversees a range of public services including fire and police, health, housing, parks, streets, as well as water and wastewater for upwards of 120,000 customers in the surrounding region. This work is powered by nearly 600 employees who are committed to the core values of quality, teamwork, integrity, and respect. https://jobs.cityoflancasterpa.gov/

Mayor Arroyo’s Strategic Priorities

• An Economy That Works - Driving equitable growth, empowering small businesses, and creating opportunities that strengthen our community.
• Government That Delivers - Leading with integrity, accountability, and action to meet the needs of every resident and build trust in our city’s future.
• A City Built for Everyone - Ensuring safe streets, quality housing, and a community where every person has the tools they need to succeed.

Our Core Values: Quality. Teamwork. Integrity. Respect.

Primary Functions And Job Details

The Revenue Assistant supports the financial and revenue operations of the organization by assisting in accurate processing, tracking, and reporting of revenue. This role works behind the scenes to maintain organized records, reconcile accounts, and assist with revenue-related administrative tasks to ensure smooth financial operations.

Examples Of Essential Duties

• Process and record incoming payments (checks, electronic payments, cash, etc.).
• Reconcile daily, weekly, and monthly revenue reports.
• Maintain accurate financial records, databases, and documentation.
• Assist with invoicing and accounts receivable tracking.
• Monitor outstanding balances and follow up on past-due items as needed.
• Prepare revenue summaries and support financial reporting.
• Coordinate with accounting staff and other departments to resolve discrepancies.
• Ensure compliance with internal financial policies, procedures, and audit requirements.
• Provide administrative and clerical support related to revenue management.
• Perform other related duties as assigned to support the efficient operation of the Treasury office

Typical Qualifications

Education, Training and Experience

• High School or completion of a GED is required.
• At least three years of progressively responsible experience in accounting, bookkeeping, or

revenue processing preferred

• Experience with accounting, ERP, or financial management systems preferred.
• Experience in nonprofit, municipal, or public-sector finance is beneficial.

Licenses and Certificates

• Possession of a valid Pennsylvania State Driver’s License is required.

Knowledge, Skills And Abilities

• Follows safe practices in the performance of the position.
• Ability to read, write, speak, and comprehend English.
• Ability to work collaboratively and effectively as part of a team.
• Ability to adapt to changing work demands and improve processes as needed.
• Ability to exhibit customer-centered behaviors and to focus on customer needs.
• Ability to consistently follow established policies and procedures with accuracy and attention to detail.
• Ability to interpret, verify, and accurately enter data into computer systems.
• Proficiency in Microsoft Office Suite (e.g., Word, Excel, Outlook).
• Ability to manage multiple tasks, prioritize work, and meet deadlines.
• Strong problem-solving, communication, and organizational skills.
• Ability to handle confidential financial information with discretion.

Environmental Conditions

• Primarily office-based with extended periods working at a computer.

Safety Equipment Used or Needed

• None

Comments

Knowledge, skills and/or abilities assessment tests may be conducted as part of the position screening process.

This description was prepared to indicate the kinds of activities and levels of work difficulty required for positions in this class. It is not intended as a complete list of specific duties and responsibilities.

Applicants must possess valid employment authorization to work in the United States. Applicants must have the ability to work on-site at City of Lancaster, Pennsylvania locations.

Employment Policy

It is the policy of the City of Lancaster to provide fair and equal employment opportunities to all applicants for employment. Applicants are recruited, selected and hired on the basis of individual merit and ability and without discrimination because of race, color, religion, sex, gender, sexual orientation, age, handicap, disability, veteran status or national origin.

Accommodations Statement for Job Applications

The City of Lancaster is an equal opportunity employer. We are committed to providing reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation to participate in the application or interview process, please contact [e-mail] to request a needed accommodation.

The City of Lancaster, PA provides a comprehensive benefits package for all benefits-eligible positions. Available benefits include Medical (PPO and HDHP/HSA options), Dental, Vision, Life Insurance, Flexible Spending Accounts, Critical Illness and Accident Insurance, Pension plans, and 457 Deferred Compensation. Employees also receive Sick, Vacation, and Personal Leave, as well as 13 paid holidays for non-essential positions. Essential positions receive bonus days in lieu of holidays. https://jobs.cityoflancasterpa.gov/benefits/