Revenue Analyst

Highgate Hotels L.P.; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading hospitality management company is seeking a Revenue Analyst to join their team. The successful candidate will play a vital role in revenue management by preparing reports, analyzing trends, and supporting strategic decisions. This position requires strong analytical skills, attention to detail, and effective communication. The Revenue Analyst will work closely with the Director of Revenue and participate in meetings to optimize revenue opportunities.

Qualifications

• Experience in revenue management or analysis preferred.
• Ability to analyze market trends and competitor activities.

Responsibilities

• Prepare daily, weekly, and monthly revenue reports.
• Monitor competitor activities and market trends.
• Assist in preparing short- and long-term forecasts.

Skills

Analytical Skills

Communication

Attention to Detail

Tools

PMS

CRS

RMS

Delphi

Job description

Compensation Type

Yearly

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company recognized as an industry innovator. It is a dominant player in U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, with expanding presence in Europe, Latin America, and the Caribbean. The company's global property portfolio exceeds $20 billion in assets and generates over $5 billion in revenue. Highgate offers expert guidance throughout all stages of the hospitality property cycle, from planning and development to recapitalization or sale. The company also develops bespoke hotel brands and uses proprietary revenue management tools to optimize performance and asset value. Led by experienced hotel management professionals, Highgate is a trusted partner for top ownership groups and major hotel brands, with offices in London, New York, Dallas, and Seattle.

Location

The hotel is situated on Manhattan’s Upper East Side at 92nd Street and First Avenue, close to Central Park, the Metropolitan Museum of Art, the Guggenheim Museum, and Yankee Stadium. The property recently renovated its guestrooms and lobby, offering 226 rooms including 16 suites, along with onsite facilities.

Courtyard NY Manhattan

410 East 92nd St, New York, NY 10128

Overview

The Revenue Analyst plays a vital role in the Hotel's Revenue Management team. Responsibilities include preparing revenue reports to support the Director of Revenue in implementing yield strategies, analyzing reports such as Demand 360, STR, and Agency 360, and identifying revenue opportunities.

Responsibilities

• Prepare and distribute daily, weekly, and monthly revenue reports, including market segmentation, production, source contribution, and other analyses.
• Ensure all rates are correctly loaded and inventory is maintained accurately.
• Perform audits on PMS, CRS, RMS, and Sales & Catering systems for content accuracy.
• Communicate strategies and procedures across departments.
• Maintain group pick-up reports and coordinate with Sales on upcoming group cut-offs.
• Be knowledgeable about all rates, room types, and hotel products.
• Participate in weekly revenue management meetings and prepare relevant reports.
• Monitor competitor activities and market trends through reports and online sources.
• Act as the Director of Revenue in their absence.
• Assist in preparing short- and long-term forecasts.
• Support the Revenue Management Team administratively.
• Review and analyze measurement reports and present revenue opportunities.
• Update MARs in Delphi or other systems as guided.
• Analyze local events and their impact on revenue.
• Prepare a 14-day forecast for management planning.
• Conduct monthly group audit checks for system accuracy.
• Test rate quoting and restrictions through calls to the reservation office and property.
• Ensure daily reports are accurate and reflect actual performance.
• Maintain knowledge of all special rates and promotions.
• Maintain a friendly and professional demeanor at all times.
• Communicate effectively with all staff and guests.
• Participate in hotel meetings, trainings, and MOD coverage as needed.
• Maintain attendance and personal grooming standards.
• Follow hotel policies to ensure safety and efficiency.
• Identify and help resolve operational problems.
• Handle complex information and maintain confidentiality.
• Perform additional duties as assigned by management.