REV CYCLE SYSTEMS ANALYST II

CO1000 H. Lee Moffitt Cancer Center and Research Institute Hospital, Inc.; United States; On-site; USD 81,000 - 123,000; Full time

Job summary

Moffitt Cancer Center is seeking an Epic Resolute Clinical Applications Analyst II in the Revenue Cycle space. This mid-level role designs, implements, and supports Epic Resolute Professional Billing workflows to improve patient care and billing accuracy.

The position includes mentoring junior staff, on-call rotations, and collaboration across clinical and operational teams. Travel to the Tampa location may be required monthly.

Qualifications

• Active Epic Certification in Resolute Professional Billing is required.
• 3 years of applicable system build experience within Epic Resolute Professional Billing module.
• Minimum education as stated; equivalence considered with experience.

Responsibilities

• Plan, design, configure, build, test, implement and maintain Epic Resolute modules.
• Troubleshoot issues across software, hardware, interfaces and databases.
• Monitor system performance and ensure reliability.
• Perform QA and integrated testing per standards.
• Develop reporting and enhancements to support priorities.
• Document build specifications and system changes.
• Mentor Analyst I team members on technical tasks.
• Provide 24/7 operational support and participate in on-call rotations.

Skills

App support

Project management

Team leadership

Workflow analysis

Epic production billing

Healthcare workflows

Visio

Documentation

Presentations

Problem solving

Education

Bachelor’s degree in Business/IS/Healthcare

Tools

Epic Resolute Professional Billing

Epic software

PACS systems

Job description

Epic Resolute Clinical Applications Analyst II (Revenue Cycle Analyst)

Working at Moffitt is both a career and a mission: to contribute to the prevention and cure of cancer. As the only National Cancer Institute-designated Comprehensive Cancer Center based in Florida, Moffitt employs some of the best and brightest minds from around the world. Join a dedicated team of nearly 11,000 who are shaping the future we envision. Moffitt has been recognized as a Best and Brightest Company to Work For in the Nation and is continually named one of the Tampa Bay Times’ Top Workplaces.

Summary

The Clinical Applications Analyst II advances Moffitt’s mission to prevent and cure cancer by contributing to the design, implementation, and support of clinical and enterprise applications that improve patient care, research, and operational performance. This mid-level role manages technical solutions for moderately complex projects, collaborates with clinical and operational teams, and provides guidance to junior analysts. By ensuring effective and reliable technology solutions, the Analyst II empowers staff and clinicians to deliver exceptional cancer care and research outcomes.

Position Overview

The Epic Resolute Professional Billing Clinical Applications Analyst II advances Moffitt’s mission to prevent and cure cancer by contributing to the design, implementation, and support of clinical and enterprise applications that improve patient care, research, and operational performance. This mid-level role manages technical solutions for moderately complex projects, collaborates with clinical and operational teams, and provides guidance to junior analysts. By ensuring effective and reliable technology solutions, The Analyst II empowers staff and clinicians to deliver exceptional cancer care and research outcomes. This role lives in the Revenue Cycle space and supports accurate and timely billing functions within the Epic environment. This position will focus on building, testing, and maintaining workflows related to the Professional Billing area.

The Epic Resolute Professional Billing Clinical Applications Analyst II will:

• Plan, design, configure, build, test, implement and maintain clinical and enterprise applications, including moderately complex system components within the Epic Resolute EHR environment.
• Troubleshoot multifaceted issues spanning software, hardware, interfaces, and databases.
• Monitors system performance
• Perform quality assurance and integrated testing to ensure application reliability and alignment with organizational standards.
• Supports projects and develop application-specific enhancements and reports to support clinical and operational priorities.
• Develops and maintains system documentation for build specifications.
• Mentor and guide Analyst I team members on technical tasks and processes.
• Provide 24/7 operational support for assigned applications and participate in on‑call rotations as needed.

Minimum Education

Bachelor’s Degree (Business, IS, Healthcare, or related field of study required) Associate's Degree + 2 additional years of applicable experience (minimum total of 5 years) will be considered in lieu of Bachelor's degree.

Certification

Active Epic Certification in Resolute Professional BIlling is required.

Minimum Experience Required

3 years of applicable system build experience within Epic Resolute Professional Billing module; high level complexity.

Assigned Applications

Resolute Professional Billing.

Minimum Skills/Specialized Training Required

• Advanced knowledge of application support and development.
• Experience in project management and team leadership.
• Strong problem‑solving and critical thinking abilities.
• Experience with workflow analysis or development of application solutions preferred.
• Experience in building and implementation within Epic applications, other electronic health record applications, and/or healthcare operations background (e.g., clinical, billing, scheduling, access services, health information management, etc.) preferred.
• Must hold current EPIC certification in Resolute Professional Billing.
• Knowledge of clinical, business, and/or operational healthcare hospital/clinic workflows preferred.
• Proficient in Microsoft Visio preferred.
• Strong project management and presentation skills preferred.
• Professional level certification from an accredited organization in relevant informatics, health information technology, clinical or business specialties preferred.
• Excellent presentation and documentation skills.

Preferred Experience

• Experience with PACS systems preferred.
• Experience with systems provisioning/security and Active Directory structures preferred.
• Experience with integration platforms including middleware and application interfaces preferred.
• Experience working with project life cycle and project management methodologies preferred.
• Experience with operational workflows of Patient Access functions.

Note

Travel to our Tampa, Florida location will be required based on project needs, approximately once a month.

Salary Range

$80,974.40 - $123,364.80 Salary ranges posted for this position represent the expected base pay range for the role. Actual compensation may vary based on location and a variety of job‑related factors, including experience, skills, education, and internal equity among Team Members in similar positions. We are committed to maintaining fair and equitable pay practices and regularly review compensation to ensure alignment across our workforce.

Moffitt Career Site If you have the vision, passion, and dedication to contribute to our mission, then we have a place for you!

Equal Employment Opportunity

Moffitt Cancer Center is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran or disabled status. We seek candidates whose skills, and personal and professional experience, have prepared them to contribute to our commitment to diversity and excellence.

Reasonable Accommodation

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Moffitt endeavors to make moffitt.org/careers accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact one of the Human Resources receptionists by phone at 813-745-7899 or by email at [e-mail]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. Read more information about yourEEO rights under the law.

Transparency in Coverage Rule Careers Working at Moffitt is both a career and a mission: to contribute to the prevention and cure of cancer. As the only National Cancer Institute-designated Comprehensive Cancer Center based in Florida, Moffitt employs some of the best and brightest minds from around the world. Join a dedicated team of nearly 11,000 who are shaping the future we envision. Moffitt has been recognized as a Best and Brightest Company to Work For in the Nation and is continually named one of the Tampa Bay Times’ Top Workplaces.