Returns Processor: Fast-Paced E‑Commerce & Refunds

Shopdoen; California (MO); On-site; USD 23,866 - 33,992; Full time

Benefits offered by this job

Paid vacation

401k with company match

Fun work environment

Job summary

Shopdoen in California is looking for a Returns Processor to manage all inbound shipments and returns. You will process refunds in our E-commerce Platform, ensuring customer satisfaction by maintaining high-quality standards.

The ideal candidate will have 1-2 years of Customer Service and Warehouse experience. The role requires effective communication and the ability to work both independently and as part of a team.

We offer a competitive rewards package, including paid vacation and a 401k with company match.

Qualifications

• 1-2 years of Customer Service experience.
• 1-2 years of Warehouse experience.
• Ability to work independently and collaboratively.

Responsibilities

• Process returns from customers using various systems.
• Assist warehouse team with inventory and packing.
• Communicate effectively with team members.

Skills

Customer Service experience

Warehouse experience

Effective communication

Attention to detail

Tools

Loop

Global-E

Netsuite

Shopify

Job description

Shopdoen in California is looking for a Returns Processor to manage all inbound shipments and returns. You will process refunds in our E-commerce Platform, ensuring customer satisfaction by maintaining high-quality standards.

The ideal candidate will have 1-2 years of Customer Service and Warehouse experience. The role requires effective communication and the ability to work both independently and as part of a team.

We offer a competitive rewards package, including paid vacation and a 401k with company match.