Returns Processor – Bonus Eligible & PTO

SanMar; Sparks (NV); On-site; USD 36,000 - 40,000; Full time

Benefits offered by this job

Discretionary bonus

Paid time off

Holidays

Job summary

SanMar in Sparks, NV is seeking a Returns Clerk to process customer returns and log all returned and delivered items. You will work closely with the Customer Care Center, Credit, UPS and occasionally customers to ensure accurate and efficient returns paperwork.

Daily duties include recording returns without RA numbers, processing paperwork, updating statuses, coordinating with departments, and assisting in restocking returned goods.

Qualifications

• High School Diploma or equivalent.
• 1-3 years of relevant warehouse experience.
• Requires interaction with account executives, customers and/or team members in English.
• Demonstrates ability to follow directions and change priorities or job duties as business needs require.

Responsibilities

• Log in all returned and delivered items and research returns without RA#.
• Process all return paperwork upon completion of returning all items to proper locations.
• Communicate with Customer Care Center on returned orders and occasionally with customers and UPS.
• Verify returned product matches with product in bin location and restocking to lo-bay/hi-bay locations.
• Invoice all restocked credit memos and modify returns paperwork when necessary.
• Notify SanMar employees of packages addressed to them and deliver daily priority packages and mail throughout facility.
• Create and print credit memos & freight invoices.
• Perform other duties as assigned and comply with all policies and standards as needed.

Skills

Warehouse experience

English communication

Attention to detail

Education

High School Diploma or equivalent

Job description

SanMar in Sparks, NV is seeking a Returns Clerk to process customer returns and log all returned and delivered items. You will work closely with the Customer Care Center, Credit, UPS and occasionally customers to ensure accurate and efficient returns paperwork.

Daily duties include recording returns without RA numbers, processing paperwork, updating statuses, coordinating with departments, and assisting in restocking returned goods.