Returns Processor

Lamps Plus, Inc.; Greensboro (AL); On-site; USD 25,000 - 29,000; Full time

Job summary

Lamps Plus, Inc. is seeking a Returns Processor to support the returns workflow in our fulfillment center. Under the supervisor, you will handle, sort, inspect, and determine disposition for returned items, ensuring accurate system processing and proper documentation.

The role emphasizes attention to detail, accuracy, and the ability to work in a fast-paced environment while collaborating with Inventory Control and other teams to minimize defects and improve processes.

Qualifications

• High school diploma or equivalent required.
• Experience in a fulfillment center environment preferred.
• Returns processing experience preferred.
• Experience with RF scanners and warehouse software is a plus.

Responsibilities

• Receive, unload, and sort incoming returns.
• Inspect returned merchandise for condition and resale eligibility.
• Determine disposition: restock, repair, outlet, or discard.
• Repackage and label products to meet quality standards.
• Match items to documentation and ensure system accuracy.
• Audit processed returns for accuracy and data removal.
• Maintain inventory accuracy through system updates.
• Use RF devices to process and track inventory.
• Identify quality issues or recurring defects.
• Meet productivity and turnaround time goals.
• Maintain a clean, safe work environment.

Skills

Attention to detail

Defect identification

Organization & time management

Independent & teamwork

Computer proficiency

Education

High school diploma or equivalent

Tools

RF scanners

Warehouse management systems

Microsoft Office (Excel/Word/Outlook)

Job description

Returns Processor

Job Summary:
Under the direction of the Returns Supervisor, the returns processor plays a critical role in maintaining operational efficiency by ensuring returned products are handled correctly, processed quickly, and routed to the appropriate channel.

Key Responsibilities:

• Receive, unload, and sort incoming returns from carriers and store locations
• Inspect returned merchandise for condition, damage, and resale eligibility
• Determine appropriate disposition including restock, repair, outlet, or discard
• Repackage and label products to meet company quality standards
• Match physical items to documentation and ensure accurate system processing
• Audit processed returns to verify accuracy, quality, and removal of customer information
• Maintain inventory accuracy through proper system updates and physical handling
• Partner with Inventory Control to resolve discrepancies and support cycle counts
• Use RF devices and warehouse systems to process, track, and move inventory
• Identify and escape product quality issues or recurring defects
• Meet established productivity and turnaround time goals for return processing
• Maintain a clean, organized, and safe work environment
• Follow all safety policies and procedures when operating equipment
• Support continuous improvement efforts within the returns process

Qualifications & Skills:

• Strong attention to detail and ability to identify product defects or inconsistencies
• Ability to make sound decisions on product quality and disposition
• Comfortable working in a fast-paced fulfillment center environment
• Strong organizational and time management skills
• Ability to work both independently and as part of a team
• Strong computer proficiency with the ability to navigate multiple systems and applications efficiently

Education & Experience:

• High school diploma or equivalent required.
• Previous experience in a fulfillment center environment required. Returns processing experience preferred.
• Experience with RF scanners, warehouse management systems, and Microsoft Office applications (Excel, Word, Outlook) preferred.
• Experience operating material handling equipment is a plus

Shift & Pay:

• Monday to Friday
• Overtime and weekend as needed
• 8:00 am - 4:30 pm
• $18.67