Returns Processing & Quality Inspector

American Expedition Vehicles; Commerce (CA); On-site; USD 38,000 - 52,000; Full time

Job summary

American Expedition Vehicles seeks a detail-oriented Returns Processor to inspect, sort, and process customer returns in our warehouse. You will verify contents against packing slips, assess condition, and determine disposition: resellable, refurbishable, vendor return, warranty, or scrap.

Work with customer service on fitment disputes and warranty eligibility, flag recurring defects, and assist with receiving incoming parts.

Qualifications

• High school diploma or equivalent required.
• Prior experience in automotive parts, auto retail, or warehouse environment strongly preferred.
• Working knowledge of automotive parts terminology and basic fitment concepts.
• Basic computer skills, including data entry and inventory management systems.
• Strong attention to detail, especially with part numbers and compatibility.
• Good communication skills and a customer-focused mindset.

Responsibilities

• Receive and unpack customer returns; verify contents against system and packing slips.
• Inspect returned products for damage, wear, missing hardware/components, or signs of improper installation.
• Identify and sort items for disposition: resellable, refurbishable, vendor return, warranty, or scrap.
• Repackage items for restocking, vendor return, or warranty claims.
• Coordinate with customer service and product teams on fitment disputes or warranty eligibility.
• Flag recurring defects, packaging issues, or vendor quality concerns to management.
• Maintain a clean, organized, and safe returns area, including handling hazardous materials.
• Operate warehouse equipment as needed (hand trucks, pallet jacks, label printers, barcode scanners).
• Assist with the receipt of incoming parts as needed.
• All other duties as assigned.

Skills

Basic mechanical aptitude

Barcode scanners

Warehouse management software (WMS)

Education

High school diploma or equivalent

Job description

American Expedition Vehicles seeks a detail-oriented Returns Processor to inspect, sort, and process customer returns in our warehouse. You will verify contents against packing slips, assess condition, and determine disposition: resellable, refurbishable, vendor return, warranty, or scrap.

Work with customer service on fitment disputes and warranty eligibility, flag recurring defects, and assist with receiving incoming parts.