Returns & Inventory Specialist - Fast-Paced Warehouse

U.S. Electrical Services, Inc.; Stoughton (MA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Rx coverage

Paid Parental Leave

TeleMedicine

Matching 401(k)

Company-paid Life Insurance + AD&D

Supplemental Life Insurance

Short and Long Term Disability

Flexible Spending Accounts

Employee Assistance Program (EAP)

Voluntary benefits including identity‑

Job summary

U.S. Electrical Services, Inc. (USESI) in Stoughton, MA is seeking a Customer Returns Associate to accurately process customer returns, non-stock materials, and vendor-defective inventory in a fast-paced warehouse environment.

This full-time role requires strong attention to detail, ability to multitask, and reliable teamwork. Forklift experience is a plus; training will be provided. Competitive benefits are offered.

Qualifications

• High school diploma, GED, or equivalent required.
• Prior warehouse, receiving, inventory, or returns experience strongly preferred.
• Ability to lift up to 50 lbs and perform physical warehouse tasks.

Responsibilities

• Inspect customer-returned material to verify product, quantity, condition, and eligibility for return to stock.
• Receive and process approved customer returns accurately and in a timely manner.
• Return eligible material to the appropriate inventory or warehouse location to maintain accurate product flow and availability.
• Identify damaged, defective, incorrect, or non-returnable material and route it appropriately for resolution.
• Manage the handling and disposition of customer non-stock material.
• Process and organize vendor-defective inventory for disposition or return.
• Maintain documentation and system transactions for returns and inventory movement.
• Research discrepancies involving returned material, quantities, or inventory status.
• Coordinate with warehouse, sales, purchasing, and other teams to resolve issues.
• Safely operate forklifts and other warehouse equipment as needed.

Skills

Attention to detail

Multitasking

Team player

Basic math

Education

High School Diploma or GED

Tools

Forklift

Job description

U.S. Electrical Services, Inc. (USESI) in Stoughton, MA is seeking a Customer Returns Associate to accurately process customer returns, non-stock materials, and vendor-defective inventory in a fast-paced warehouse environment.

This full-time role requires strong attention to detail, ability to multitask, and reliable teamwork. Forklift experience is a plus; training will be provided. Competitive benefits are offered.