Returns & Inventory Operations Specialist

Lowe's Companies, Inc.; Roseburg (OR); On-site; USD 32,000 - 42,000; Full time

Job summary

Lowe's Companies, Inc. is seeking a Back-End Clerk to support returns processing, RTV/RTM activities, and inventory management. The role involves coordinating with store teams, handling damaged goods, and ensuring accurate documentation. It also includes receiving support and PO processing tasks as part of Receiving Office operations.

The position emphasizes safety, organization, and collaboration with vendor and store teams to maintain flow and accuracy in a fast-paced retail environment.

Qualifications

• High school diploma or GED required.
• 1 year of experience processing and filing merchandise receiving paperwork.
• 1 year of experience with store inventory receiving and administration.
• 6 months of experience in warehouse data entry or bookkeeping.
• 6 months of experience communicating with vendors or customers regarding returns, payments, or contract fulfillment.
• 6 months of retail experience processing returns.

Responsibilities

• Process customer returns following company policies.
• Execute RTV/RTM processes with documentation and shipment prep.
• Coordinate vendor credits and replacements.
• Sort and disposition returned merchandise based on policy.
• Maintain records of all return transactions and documentation.
• Assist with receiving shipments and verify merchandise against shipping docs.
• Process receiving paperwork and update inventory systems.
• Ensure proper labeling, storage, and routing of goods.
• Support inventory accuracy through routine checks and report discrepancies.

Skills

Customer service

Data entry

Inventory handling

Vendor communication

Education

High school diploma or GED

Tools

Inventory management system

PO processing

Job description

Lowe's Companies, Inc. is seeking a Back-End Clerk to support returns processing, RTV/RTM activities, and inventory management. The role involves coordinating with store teams, handling damaged goods, and ensuring accurate documentation. It also includes receiving support and PO processing tasks as part of Receiving Office operations.

The position emphasizes safety, organization, and collaboration with vendor and store teams to maintain flow and accuracy in a fast-paced retail environment.