Returns Clerk

Daikin Applied Americas Inc; United States; On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K retirement plan

Paid time off

Company paid holidays

Paid sick time

Tuition Reimbursement

Job summary

Daikin Applied is seeking a Returns Clerk in Dayton, OH. You will manage RMAs, verify returns, and coordinate with vendors and the Warranty team to ensure accurate inventory and timely processing.

This role supports the Receiving Department, utilizes WMS and MS Excel for logs, and requires a high school diploma with 0–2 years of experience. Daikin Applied offers comprehensive benefits including medical, dental, vision, a 401(k) match, PTO, and tuition reimbursement.

Qualifications

• High School Diploma or Equivalent
• 0 to 2 years of Experience

Responsibilities

• Inspect, receive, and verify RMAs and log into tracking systems
• Process returns and coordinate with vendors and Warranty team
• Maintain daily logs of RMAs, warranty info, credits, and material movement using WMS and MS Excel
• Perform physical cycle counts and support Receiving Department as needed
• Operate power equipment (fork lift, order picker) and ensure accurate inventory transfers
• Complete reviews of sub inventories and communicate with site leadership and materials teams to drive accuracy

Education

High School Diploma or Equivalent

0 to 2 years of Experience

Job description

Join the world's largest HVAC company! Daikin Applied is seeking a Returns Clerk. You will have the ability to make an impact and shape your career with a company that is passionate about growth. The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor!

Location

Dayton, OH

Your Responsibilities

• Responsible for the efficient usage of programmed materials.
• Inspect, receive, and verify all return merchandise authorizations (RMAs) and add the information into their appropriate tracking logs.
• Responsible for taking the appropriate action for inventory including processing return to various vendors, placing inventory back into the onsite warehouse and scrapping out damaged items.
• Responsible for maintaining the daily logs capturing incoming and outgoing RMAs, warranty information and credit requests and material movement utilizing the CRM, WMS and MS Excel.
• Research and process transactions through inhouse WMS.
• Act as the point of contact for various vendors using their defined processes and partner with the corporate Warranty team as needed.
• Ensure that all material is transferred to the appropriate area to ensure daily accuracy of inventory.
• With the support of the Inventory Control department, perform physical cycle counts as required for all physical and virtual inventory.
• Follow all inhouse and ISO 140001 procedures when processing scrapped inventory, including separating the items into the appropriate bins and contacting the appropriate parties for pick up.
• This role will support other areas of the facility based on the needs of the business including cross training and backing up the Receiving Department both systematically and in physically processing material.
• Operate the necessary power equipment (i.e. fork truck, order picker).
• Responsible for processing of the compressor cores and returning material to vendors, as needed.
• Demonstrated proficiency in processing returns and all shipments, free of error.
• Demonstrated mastery in completing reviews of RMA sub inventories, customer returns and communicating with site leadership and the materials teams to drive accuracy and efficiency.
• Other duties as assigned.

Your Qualifications

• High School Diploma or Equivalent 0 to 2 years of Experience

Your Benefits

• Multiple medical insurance plan options + dental and vision insurance
• 401K retirement plan with employer match
• Paid time off and company paid holidays
• Paid sick time in accordance with the federal, state and local law
• Tuition Reimbursement after 6 months of continuous service
• Work visa sponsorship is not available for this position

Salary

The typical annual base salary for this position ranges from $16.01 – 25.50 in Ohio.

Employment Conditions

on. Employment is contingent upon successful completion of pre-employment requirements, including verification of employment history, education, background screening, and drug testing where permitted by law. Safety-sensitive positions may require cannabis (marijuana) testing. All testing and employment decisions will comply with applicable federal, state, and local laws.

About Daikin Applied

If you're looking for an engaging career with growth opportunities in a supportive environment, you'll love a career at Daikin Applied! Building a more sustainable planet. Creating comfortable, healthy spaces for people to connect, live and work. Perfecting the air we share. Daikin Applied is not just an HVAC company. We're part of a global technology powerhouse that uses Heating, Ventilation and Air Conditioning (HVAC) to transform the world. We're innovators and leaders. Not only as a business, but as individuals. You see, we're not just innovating on the outside. We're innovating on the inside to unlock people's unlimited potential and bring out the diverse and groundbreaking ideas that will help us solve today's most pressing challenges. That's why Daikin offers more than a job. Here's where you'll be heard, be valued, belong – and be able to make your mark. Over the past several years, we’ve proudly welcomed several organizations into our family, each bringing unique strengths, deep expertise, and talented teams. As we continue to grow, these partners play a vital role in expanding our capabilities and shaping the future of our organization. Whichever Daikin Applied company you join, you’ll be part of a unified, supportive environment where you can make an impact and grow your career.