Returns Associate

Sonic Electronix; Louisville (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Sonic Electronix seeks a Returns Associate to test, grade, and document the quality of returned electronics such as radios, speakers, and amplifiers. The role involves detailed inspection to ensure products meet standards before resale, destruction, or reclamation, with additional warehouse tasks as needed to keep operations efficient.

The successful candidate will follow testing procedures, maintain accurate records, and support teammates in a fast-paced environment while ensuring safety and

Qualifications

• Experience handling returned electronics a plus.
• Ability to judge functional and cosmetic quality accurately.
• Comfort with standing and lifting up to 50 lbs.
• Ability to follow documented procedures and checklists.

Responsibilities

• Test returned items for functionality using checklists.
• Grade quality based on performance and appearance.
• Receive and document incoming returns.
• Identify cosmetic damage and determine disposition (repair, scrap, return to vendor).
• Use warehouse tools safely and assist teammates as needed.
• Keep work area clean and organized; document operations.

Skills

Attention to detail

Test functionality

Team collaboration

Warehouse experience

Follow procedures

Communication

Multi-tasking

Tools

Box cutters

Hand tools

Job description

Louisville, United States | Posted on 08/24/2026

Sonic Electronix is headquartered in Louisville, the largest city in Kentucky. Founded in 2000, Sonic Electronix has always strived to become the premiere online shopping destination for car and other consumer electronics. Our goal and slogan "The X-Factor When Shopping for Electronics" reflects just that. We're here to help you find personalized solutions at affordable prices, without any sacrifice to service.

Job Description

Returns Associate

Full-time

Warehouse (Louisville, Kentucky, United States)

Job Summary

The Returns Associate will be responsible for testing, grading, and documenting the quality of returned electronic products such as radios, speakers, and amplifiers. This role requires attention to detail and the ability to ensure products meet functional and cosmetic standards before being processed for resale, destruction, or reclamation. The associate will also perform additional warehouse tasks as needed, maintaining an organized and efficient work environment.

Key Responsibilities

Functional Testing & Quality Grading:

• Test all returned electronic products (radios, speakers, amplifiers, etc.) for functionality using established checklists and procedures.
• Grade the quality of products based on performance, appearance, and condition.

Receiving & Processing:

• Receive and process incoming returned electronics.
• Ensure proper documentation and accurate record-keeping for all returned items.

Inspection for Cosmetic Damage:

• Inspect items for visible cosmetic damage prior to shipment.
• Identify defective products and determine the appropriate disposition, including repair, scrap, or return to vendor.

Warehouse Tools & Equipment Usage:

• Properly use warehouse tools (e.g., box cutters, hand tools, adhesives, nails, padding) in compliance with safety standards.
• Assist colleagues in completing their job duties when needed, fostering a collaborative team environment.

Work Area Maintenance:

• Maintain a clean and organized work area, ensuring a safe and efficient testing environment.

Documentation & Compliance:

• Complete receiving and documentation operations according to company procedures and timelines.
• Properly store and categorize items within established deadlines to maintain organization and efficiency in the warehouse.

Additional Tasks:

• Perform other duties as assigned by the supervisor to support the overall returns process.

Skills & Qualifications

• Strong attention to detail and ability to follow established procedures.
• Ability to assess product functionality and cosmetic condition accurately.
• Previous experience working in a warehouse environment is preferred.
• Familiarity with warehouse tools and equipment.
• Good communication skills and the ability to work well within a team.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.

Physical Requirements

• Ability to lift and move products, sometimes up to 50 lbs.
• Ability to stand for extended periods during testing and inspection tasks.