Product Returns Tester

Crutchfield-2; Loftlands Wood (VA); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K

Tuition reimbursement

Relaxed dress code

Employee discounts

Pet insurance

Disability insurance

Life insurance

HSA/FSA

Job summary

Crutchfield in Earlysville, VA is hiring a Product Returns Tester to join our Charlottesville Distribution Center. You’ll evaluate customer returns and decide whether items can be restocked.

Duties include checking in returns, identifying mechanical defects, replacing accessories, repacking with foam, operating stock pickers and forklifts, loading trucks, and lifting up to 75 pounds. Work Monday–Friday 8:00am–4:30pm; starting rate $17.39 per hour with strong benefits.

Responsibilities

• Checking in customer returns
• Listening for mechanical defects or distortion
• Replacing missing or used accessories
• Ordering and organizing accessory inventory
• Cleaning and repacking the products for shipping
• Using a foam machine to repack products
• The ability to use a variety of testing tools
• Operating automated equipment such as stock pickers and forklifts
• Loading or unloading trucks
• Standing, sitting, walking, and bending
• Overhead reaching/lifting
• Ability to navigate a step ladder/regular ladder
• Lifting up to 75 pounds
• Willingness to become forklift certified
• Previous forklift experience is a plus

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Product Returns Tester

Regular Full-Time Technical Returns Processing Center and Distribution, Earlysville, VA, US

We’re looking for friendly, hardworking folks to join the awesome, high-energy team at our Charlottesville Distribution Center. It’s our hub for shipping audio/video gear like headphones, speakers, and car stereos to our customers across the country. If you haven’t heard of us, we’re a unique blend of things: an acclaimed, national online retailer, a family-owned business that’s Virginia-based, and a community-oriented group of consumer electronics enthusiasts. For the 4th year in a row, we’ve been recently named as one of the Best Places to Work by Virginia Business Magazine and Best Companies Group.

What We Do

Our Product Returns Testers process items that are returned and make the decision as to whether a product can be returned to stock under one of our inventory conditions to then be resold to our customers. There are several criteria that must be evaluated when making the decision regarding a returned product and this process is critical in making sure that items being returned to stock are in the best possible condition. Our Product Return Testers have extensive knowledge of products and their functionality and are able to interpret the customers return reason and then test the gear accordingly. We also offer the ability to cross-train throughout the facility to learn about different roles of the distribution team.

Job duties for a Product Returns Tester include, but are not limited to the following:

• Checking in customer returns
• Listening for mechanical defects or distortion
• Replacing missing or used accessories
• Ordering and organizing accessory inventory
• Cleaning and repacking the products for shipping
• Using a foam machine to repack products
• The ability to use a variety of testing tools
• Operating automated equipment such as stock pickers and forklifts
• Loading or unloading trucks
• Standing, sitting, walking, and bending
• Overhead reaching/lifting
• Ability to navigate a step ladder/regular ladder
• Lifting up to 75 pounds
• Willingness to become forklift certified
• Previous forklift experience is a plus

Monday - Friday: 8:00am - 4:30pm

Great Pay For Great Work

Hourly rate starts at $17.39

Benefits

• These full-time positions come with a comprehensive benefit package including health two health insurance plans to choose from along with dental and vision insurance plan options.
• We also offer a competitive wellness program, tuition reimbursement, 401K retirement plan, relaxed dress code, and discounts on the fun stuff we sell.
• Want pet insurance for your pup? We offer that as an option.
• All full-time employees are also offered: short-term disability insurance and long-term disability insurance options, employer-paid life insurance, and voluntary life insurance options including those for spouse and children.
• FSA and HSA options are also available.

For any questions or inquiries about this position, please contact our recruiting team at [phone].

Crutchfield is an equal opportunity employer, and we welcome applications from all suitably qualified persons regardless of their race, color, sex, sexual orientation, gender identity, national origin, ethnic origin, religion/belief, disability, veteran status or age.