Returns Associate

Melling-Too; Blackman Charter Township (MI); On-site; USD 30,000 - 40,000; Full time

Job summary

Melling Tool Company in Jackson, MI seeks a Returns Associate to manage the processing, inspection and disposition of returned merchandise in a fast-paced warehouse environment. The role supports inventory integrity and collaborates with warehouse staff to ensure accurate documentation and timely disposition.

The position involves following established return procedures, adhering to quality standards, and maintaining a safe work environment while handling returns and supporting cycle counts.

Qualifications

• High school diploma or GED preferred.
• Experience in warehouse, shipping/receiving, inventory or returns processing preferred.
• Basic computer and data entry skills.
• Strong attention to detail and ability to accurately inspect products.
• Effective communication and teamwork skills.
• Ability to follow written and verbal instructions.

Responsibilities

• Receive, unpack and process returned merchandise according to procedures.
• Review return documentation and instructions to ensure proper handling and accurate processing of returned products.
• Inspect returned items for quality, condition, damage and completeness to determine the appropriate return category.
• Accurately document return findings and update required systems or records.
• Determine the proper disposition of returned merchandise, including restocking, repair, recycling, vendor return, or disposal.
• Organize and move returned products to designated warehouse locations.
• Communicate with warehouse staff and other departments regarding return status, discrepancies and product issues.
• Maintain a clean, organized and safe work environment while following all safety procedures.
• Assist with inventory control and cycle count activities related to returned products.

Skills

Attention to detail

Effective communication

Teamwork

Data entry

Ability to follow instructions

Warehouse/shipping experience

Education

High School Diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Returns Associate

AFTERMARKET SALES Full Time Indirect Melling Tool Company, Jackson, MI, US

2 days ago Requisition ID: 1135

SUMMARY
The Returns Associate is responsible for processing, inspecting, documenting and dispositioning returned products in a fast-paced warehouse environment. This role ensures returned merchandise is handled accurately and efficiently, maintains inventory integrity and supports warehouse operations by following established return procedures and quality standards.

JOB RESPONSIBILITIES

• Receive, unpack and process returned merchandise according to procedures.
• Review return documentation and instructions to ensure proper handling and accurate processing of returned products. Inspect returned items for quality, condition, damage and completeness to determine the appropriate return category.
• Accurately document return findings and update required systems or records.
• Determine the proper disposition of returned merchandise, including restocking, repair, recycling, vendor return, or disposal.
• Organize and move returned products to designated warehouse locations.
• Communicate with warehouse staff and other departments regarding return status, discrepancies and product issues.
• Maintain a clean, organized and safe work environment while following all safety procedures.
• Assist with inventory control and cycle count activities related to returned products.

QUALIFICATIONS

• High school diploma or GED preferred
• Previous warehouse, shipping/receiving, inventory or returns processing experience preferred
• Basic computer and data entry skills
• Strong attention to detail and ability to accurately inspect products
• Effective communication and teamwork skills
• Ability to follow written and verbal instructions

PHYSICAL DEMANDS, WORK ENVIRONMENT AND OTHER REQUIREMENTS

• Work in a manufacturing environment
• Exposure to heat, loud noise, dust, odors, dirt/dust and fumes
• Frequently stand, walk, push, pull, reach, and grasp
• Frequently lift and lower up to 50 pounds. Assistance is required when lifting over 50 pounds
• Frequently carry up to 50 pounds. Assistance is required when lifting over 50 pounds